Microsoft Outlook is the Windows desktop client of Pepperdine's messaging system. It includes customizable email, scheduling, task and contact tracking tools to help efficiently manage office activities. Users looking for online access to Outlook, should visit the webmail pages.
Best Practices and Uses
- Process emails using the 4 D'sWhen reading a message, decide whether to:
- Delete it.
- Do it (respond or file for reference).
- Delegate (forward) it.
- Defer it (using categories and flags) for a second review in a task list.
- Use rules to send emails that need to be read to the Inbox and let the rest flow to distribution list folders, untouched.
- Create personal folders to save and organize email
Note: Messages in Personal Folders are stored on the local computer's hard drive and not on the server. If a computer's hard drive ceases to work or the .pst file is deleted or becomes corrupted, the messages that have been placed in this folder will be lost.
How To Guides
Configure Outlook IMAP
(IMAP: keeps messages on a server, allowing users to access their email on different computers)
Configure Outlook POP
(POP: downloads messages when it connects to the server, can be accessed on one computer)
Configure Outlook MAPI
(MAPI: stores messages on the Pepperdine server, can be accessed on different computers)
Self Help Documentation
Support Information
For support with email set up and troubleshooting, please call the Help Desk at (310) 506-4357(HELP) or Toll free (USA): (866) 767-8623 (24 hours per day/7 days per week).