- Faculty and staff email accounts are deleted upon separation of employment.
- Departmental and generic accounts are deleted when the using department notifies Information Technology.
- Student email accounts are deleted 90 days after the student's last enrolled semester. Once an account is deleted/deactivated the data/emails in that account it is not recoverable.
- Alumni may obtain a free, lifetime email account through Pepperdine's Alumni Association.
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For support with email set up and troubleshooting, please call the Help Desk at (310) 506-4357 (HELP) or Toll free (USA): (866) 767-8623 (24 hours per day/7 days per week.)