Information Technology

Creating Personal Folders

This page contains explains how to create personal folders in Outlook.

Best Practices and Uses

Personal Folders are files that Microsoft Outlook uses to store emails locally on a computer. If a user is approaching the size limit for emails stored on the Exchange server, Personal Folders are a perfect way to reduce the size of the mailbox while retaining those emails.

Warning

Personal Folders are files in PST format saved locally on a computer's hard drive. Therefore, the information in Personal Folders is not available through webmail, and this information is also liable to be lost in the event of a computer crash. Make sure to backup this data on a regular basis.

How to Guides

Support Information

For support with email set up and troubleshooting, please call the Help Desk at (310) 506-4357 (HELP) or Toll free (USA): (866) 767-8623 (24 hours per day/7 days per week.)