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CRM Events

This page will feature upcoming events for the CRM project. 

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Thank you for attending the CRM Orientation Presentations.

OVUM Engagement for CRM Orientation and Q&A Event 

Wednesday, June 5, 2013

Presentation

Materials 

To better understand the features and benefits of a centralized CRM solution the CRM Program Committee invited Nicole Engelbert, an OVUM analyst and CRM authority in higher education to speak at Pepperdine. OVUM (www.ovum.com) is an organization similar to Gartner that provides independent research and objective analysis.


Engelbert's presentation, she spoke about the opportunities and benefits of having a centralized process as well as touch on costs.