WiFi Awareness at Pepperdine
WiFi Awareness Month aims to educate the community about the wireless improvements made throughout the campus. As well as help the community to be more aware of the best practices to ensure an optimum Internet experience.
Thanks to Pepperdine's students, faculty, and staff feedback in the 2012 TechQual+survey on technology services, Information Technology was able to identify areas of the campus that needed Wi-Fi improvements. This page will help you learn about the Wi-Fi technology at Pepperdine and what can affect wireless signal
Things to know about Wi-Fi:
- How does Wi-Fi work?
- What can affect your wireless experience?
- What can you do to improve your wireless experience?
Three tips for a better Wi-Fi experience on campus:
Tip No. 1: Make sure you're registered on the Pepperdine Network. In order to access the Internet your computer, laptop, mobile device, and/or gaming console must be registered on the Pepperdine network.
Tip No. 2: Check your signal strength. Your distance away from a WiFi access point can affect your Internet experience. Also, microwave ovens, walls, personal wireless printers, doors, and natural obstructions (hills and landscape) interfere with WiFi signals. Make sure your signal is strong to have an optimum wireless experience.
Tip No. 3: Be sure you are in a Wi-Fi area. Over the summer break, more than 100 new state of the art access points were installed and major tuning to the Wi-Fi frequencies were made throughout the campus, including Seaver cafeteria (TCC), AMB, Fieldhouse Gym, Payson Library, CCB, and residence halls.
Things to Know About Wi-Fi
- Radio Frequencies - Wi-Fi is a shared network technology that allows Pepperdine students, faculty, staff, and guests to access the Internet wirelessly via radio frequencies.
- Access Points - Access points (AP) are used to send and receive Internet data to users.
- Shared Internet Bandwidth - Wi-Fi users within the same geographic area space usually share the same "radio space" and bandwidth. Your Wi-Fi experience can be affected by the amount of other users in your area.
Radio Types - Pepperdine's wireless network accommodates three types of Wi-Fi radio types: a/g/n.
Mobile devices with "a" and "n" radios perform more reliably on large Wi-Fi networks
- Mobile devices with "g" radios work well except when there are a very high number of "g-enabled" mobile devices being used in the same geographic area.
- Distance - The distance away you are to an AP will affect your Wi-Fi experience.
- Don't Go Rogue - Rogue devices such as wireless printers, store-bought wireless routers (Linksys, D-Link, HP, and Apple) are not allowed in Seaver and Drescher student residences and the Page Apartments. These rogue devices cause interference to the Pepperdine wireless network. If discovered, these devices will shut down.
- Interference - Rogue devices listed above as well as microwave ovens, Bluetooth devices, cordless phones, and any electrical appliances interfere with Wi-Fi. Natural and man-made obstructions can also interfere with Wi-Fi radio signals.
- Crowded Rooms - The number of users in a room can affect your Wi-Fi experience. More people means more users using the wireless network. Because of the nature of the technology
IT staff are always working to improve the wireless Internet at Pepperdine. Should you experience problems with WiFi or the Internet at Pepperdine, please call Help Desk at 1 (310) 506-4357.