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Listening to Voicemail Through Outlook for Windows

This documentation is for Outlook users only. Voicemail messages are ".wav" files. These steps will help associate .wav files with a program which will allow you to listen to the .wav files.

  1. Right-click on your "Start" button.
  2. Choose "Explore."
  3. From the Tools menu, select "Folder Options."
  4. Choose the "File Types" tab.
  5. Scroll down to find and single-click on the WAV file extension: .wav
  6. Single-click the "Change" button.
  7. Select a program from the "Recommended Programs" list (many people use RealPlayer or Windows Media Player); or "Browse" to locate another program to use.
  8. Click "OK;" and close all open windows.