Wildfire Information: Pepperdine Monitoring Wildfires – #9 Updated at Nov. 12, 10:00 a.m.

Courses Student Guides

 

This comprehensive guide covers several important, key areas, including:

  1. What is Courses?
  2. What do my instructors expect me to know?
  3. How best can I use Courses to enhance my learning?
  4. Where can I get help when I get stuck or run into an obstacle?
Getting Started

What is Courses?

Logging into Courses

Layout and Navigation

How do I find my class sites?

Organizing your course tabs

What Should I Know about the Tools?

Assignments tool

Dropbox tool

Forums tool

Messages tool

Gradebook tool

Tests & Quizzes tool

Tips and Tech Support

Technical Requirements

Best Practices

FAQ's 

 


 

Frequently Asked Questions

Why don't I see my class listed in Courses?

The most common reasons that you may not see a class site:

  1. Your Professor Hasn't Published the Site. Your professor may plan on using Courses, but is still designing his or her course site and simply hasn't published the course site yet. In addition, use of the learning management system is at the discretion of each instructor. This means that if your professor doesn't plan to use Courses, then you will not see that site in your "Sites" menu. Either way, be sure to check with your professor to see if he/she plans to use the platform.
  2. Newly Registered? Please Wait a Day. Class enrollment information is updated each business day. If you just registered for a class, you should see the site appear by the next business day. As stated above, whether or not you see a site will depend on whether your professor has published the site.
  3. Search Your "Sites" Menu. Your "Sites" menu at the top right will list your active enrollments by the academic term. Use the "filter sites" to search for your class. Learn more about searching for class sites.

Why won't Courses let me log in?

The most common reasons you cannot access Courses:

  1. Expired, Forgotten, or Incorrect Password. If you typed in the wrong password or the wrong NetworkID, your login will fail. Check your spelling and see whether the CAPS LOCK key is on. If you recently changed your password, it's possible your password manager or web browser have the old version saved. Re-enter your NetworkID and your password carefully. If necessary, reset your password using the MyID password management service.
  2. Recently Reset Your Password? Did You Update Your Mobile Devices? If you recently reset your Pepperdine password, one of your mobile devices may have the old password stored (to check email, for example).  If that happens, your phone or tablet may be "locking" your Pepperdine NetworkID account. To protect you, our systems will temporarily lock an account after too many attempts with the wrong password. Check your mobile devices and update the password in each. The temporary lock lasts for one hour, or you can call the IT Service Desk at (310) 506-4357 to see if your account can be unlocked faster.

See also "Logging into Courses."

What is Turnitin and where can I learn more about it?

Turnitin.com is an online plagiarism detection service which is fully integrated with the Assignments tool in Courses (powered by Sakai). 

  1. Submitting a Turnitin assignment is easy. Be sure to view the documentation on how to submit a Turnitin assignment
  2. You must wait a short duration to view your Turnitin report. Within about an hour, you can view your Turnitin report in Courses. 

Why can't I submit my assignment or test?

The most common reasons that you cannot submit an assignment or test:

  1. Past the Deadline. If the due date for an assignment, forum, or assessment has passed, you will not be able to submit. Check the activity details and dates, and make sure that you haven't missed the deadline or "accept until" date.
  2. Maximum Attempts Exceeded. Some activities will allow re-submission, and others will not. It depends on how your instructor has configured the activity. Check the activity details and the number of attempts allowed and the number of attempts remaining.

IT Service Desk

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