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New WaveNet Portal FAQ

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  1. What's a portal?
  2. What has changed?
  3. In the Faculty, view can I make the default presented screen selectable?
  4. Where in the new WaveNet portal can I find access to Alumni or PAN?
  5. The Employee Information section contains my personal information; can I hide that pagelet?
  6. Who made the decisions for the design?
  7. Where can I find the "Services A-Z" link?

 

What's a portal?

A web portal is a website that brings information from diverse sources together in a unified way.
Usually, each information source gets its dedicated area on the page for displaying information.
The WaveNet Portal provides a way for Pepperdine to provide a consistent look and feel with access control and procedures for multiple applications and databases tailored to you.

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What has changed?

There is a Single role user and a Multi role user view when logged into WaveNet. The single role user will have one role at the University, either Student or Staff. In the top right of the header section, your name and campus wide ID will be displayed, and the tool bar will display either Student or Staff services and resources. However, if you are a student who is also employed by the University you will have a multi role view as both Student and Staff. There will be a pull-down menu in that header section allowing you to select which role to view.  And of course if you are full time staff who is enrolled in a graduate program you would also have both a student and Staff view. Additionally if you are faculty you will have a multi role view as both Faculty and Staff.

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In the Faculty view, can I make the default presented screen selectable?

Keeping a standard view (for example, not allowing people to remove page-lets) means that our documentation is clear and correct. It also means that the help desk has a greater probability of helping a caller quickly since they know exactly what the user is looking at.

We had to choose a balance between allowing the user to customize their WaveNet experience and creating a stable environment that included clear, correct, and easy to follow documentation. We sided with a stable and clear environment.

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Where in the new WaveNet portal can I find access to Alumni or PAN?

The links to Alumni can be found on the www.pepperdine.edu site at http://www.pepperdine.edu/alumni/

PAN can be found at https://alumni.pepperdine.edu/default.aspx

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The Employee Information section contains my personal information; can I hide that pagelet?

Yes, you can hide the Employee Information pagelet. Here are the steps: click on the Hide Employee Information link at the bottom of the pagelet, check the Hide Employee Info checkbox, and click Submit.

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Who made the decisions for the design?

This was a collaborative effort with inputs from Student, Faculty, and Staff committees, an outside consultant, management, and Integrated Marketing Communications.

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Where can I find the "Services A-Z" link?

There is no longer a Services A-Z link on the WaveNet login page. You can find the Services A-Z content via a google search for 'Pepperdine Services A-Z'.

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