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Student Accounts | Frequently Asked Questions

Log in to WaveNet to view your Pepperdine student account activity, including detailed information about tuition charges, payment due dates, financial aid credited to your account, or refunds processed.

 How much do I owe?

The Account Summary provides a quick overview of your account.

  1. Log in to WaveNet and click on the Student tab.
  2. Click on the Finances icon.
    • This page will display all your financial services.
  3. If there is a balance on the account, some or all of the categories below will be displayed at the top of the Account Summary section. What you see will depend on the timing of the due dates. If you do not see any of these items, you do not have any charges currently due or due in the future as of the time you are looking at your account. (Note: Pending aid is not taken into account; only transactions that have actually posted to your account are included.)
    • "You owe"
      • This is the total of all charges that have not been paid and includes past due charges and future due charges.
    • "Due Now"
      • This is the total of all charges due within the next 14 days, including any past due balances.
    • "Future Due"
      • This is the total of all charges with a due date of more than 14 days from the current date.
    • "**You have a past due balance of $xx.xx.**"
      • If there is a past due balance on the account, this line will be displayed and show the total amount that is past due.
  4. The lower portion of the Account Summary section shows an overview of any outstanding charges (includes past due, due now, and future due) and pending financial aid broken down by term.
  5. To end your WaveNet session, click "Logout" in the upper right corner. Close your browser window.

 When is my payment due?

  1. To view payment due dates, log in to WaveNet and click on the Student tab.
  2. Click on the Finances icon.
    • This page will display all your financial services.
  3. To see when your charges are due, click on the "Charges Due" link below your Account Summary.
    • The top section, SUMMARY OF CHARGES BY DUE DATE, displays a view of your total charges due on the listed date and the running total.
    • The middle section, DETAILS BY DUE DATE, displays a breakdown of the charges by due date, charge description, term, amount, and the running total.
    • The bottom section, DETAILS BY CHARGE, shows a breakdown of the charge description, due date, term, and amount. This view also allows you to view charges by a specific term for which you owe.
      • Note: The "Total due for this view" amount shows the total for only the selected term. The "Total due" amount shows the total outstanding balance on the account for all terms.
  4. If you do not have an outstanding balance, you will see a window stating that fact when you select Charges Due.
  5. To return to your Finances page, click on the "X" to close the white box.
  6. To end your WaveNet session, click "Logout" in the upper right corner. Close your browser window.

 How can I make a payment?

Pepperdine accepts the following forms of payment in addition to financial aid: Cash, cashier's check, money order or checks drawn from a U.S. bank in U.S. dollars, and wire payments. The University does not accept credit or debit cards for payment of tuition and fees. Please visit Payment Methods to learn more about making a payment.

 Where can I see all charges and payments on my account?

The Account Activity provides a breakdown of all transactions posted to your account, including charges, payments, and disbursed financial aid.

  1. Log in to WaveNet and select the Student tab.
  2. Click on the Finances icon.
    • This page will display all your financial services.
  3. Scroll down to Account Activity.
  4. The default Account Activity view displays 10 transactions per page. To view more transactions, scroll down to the bottom of the Account Activity section and select "View All" or use the arrows to move through the pages.
  5. The default Account Activity view only includes transactions from the previous six months. To view more transactions, select the date range for which you would like to see transactions. Be sure to click on "View All" to see all transactions within the selected range.
    • To view by term, ensure the date range indicated includes the desired term and then select the term using the drop down menu beside the date range on the Account Activity section.
      • Note: The term serves as a filter for the date range. If the date range only includes a portion of the term selected, you will only see the transactions that are included in the term and the date range.
  6. To go back to the default view, click on "Reset" on the Account Activity section.
  7. To end your WaveNet session, click "Logout" in the upper right corner. Close your browser window.

 Can I use a payment plan?

Please visit Payment Options to learn about the payment plans offered. Note that if you wish to use a payment plan, it must be requested prior to the first tuition due date of the term.

 My company offers tuition reimbursement. How does that work?

Please visit Payment Options to learn more about the company reimbursement option. Note that you must submit the required documentation prior to the first tuition due date of the term if you wish to use this option.

 Where can I find information about refunds?

Please visit Refunds to learn more.

 Can I receive my refund electronically?

Yes! Students are strongly encouraged to sign up for eRefund (direct deposit) online through your WaveNet account by selecting the "eRefund Account" link beneath your Account Summary on the Finances page. Please find additional instructions on setting up your eRefund account here.

 What is Guest Access and how do I set it up?

In compliance with FERPA (Family Educational Rights and Privacy Act), students who wish to grant access to their student account information to third parties (spouse, parents, other third parties) must request and grant access through the "Manage Guest Access" link in WaveNet on the Home page. Please review the following information regarding Guest Access for guidance.

 What is FERPA?

The Family Educational Rights and Privacy Act (FERPA) governs who may see your educational records. In most cases, you control access to your records. You must provide written consent for people other than those with legitimate educational needs (or other needs as defined by FERPA) to view your education-related files. Please review Pepperdine's Student Records Policies for more information.

 Where can I obtain information about loans and scholarships?

Please visit the Financial Aid website and contact their office for additional information.

 Who can I contact if I still have questions about my account?

Please contact the Student Accounts Office for further guidance.