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Immediately report any facility emergencies by phone

Time/Day Department Phone

Monday to Friday, 7 AM to 5 PM

Department of Facilities Services

(310) 506-4101

After 5 PM

Department of Public Safety

(310) 506-4442

Weekends or holidays

Department of Public Safety

(310) 506-4442

Examples of facility emergencies include:

  • Smell of smoke or visible flames
  • Smell of gas
  • Pooling, dripping, or leaking water
  • Sewage back up or a toilet overflowing
  • Flooding of any kind (plumbing or rain seepage from outside)
  • Electrical power outages (more than a light bulb) or blown fuses
  • Broken glass from a window or door
  • Pest problems/infestation

Washer, Dryer, or Laundry Issues

Please request maintenance or service through one of the following options:

When requesting service, please make sure to refer to the 6-character machine ID located on the front of the machine that needs to be serviced. This will help Smart-O-Mat identify and address the issue more efficiently.

Technology Issues

For help with technology issues (e.g. wireless Internet connectivity, computer hardware/software), visit the IT Tech Central website.

Non-Emergency Issues

Submit an Online Maintenance Request.

Examples of non-emergency maintenance or service requests include:

  • Burned out lights
  • Minor drainage problems
  • Extermination needs
  • Furniture concerns

Please note that the Department of Facilities Services will access student spaces to address maintenance requests between the hours of 10 AM - 7 PM. All loud external work in residential areas will begin after 9 AM.