Contact Us
Immediately report any facility emergencies by phone
| Time/Day | Department | Phone |
|---|---|---|
|
Monday to Friday, 7 AM to 5 PM |
Department of Facilities Services |
(310) 506-4101 |
|
After 5 PM |
Department of Public Safety |
(310) 506-4442 |
|
Weekends or holidays |
Department of Public Safety |
(310) 506-4442 |
Examples of facility emergencies include:
- Smell of smoke or visible flames
- Smell of gas
- Pooling, dripping, or leaking water
- Sewage back up or a toilet overflowing
- Flooding of any kind (plumbing or rain seepage from outside)
- Electrical power outages (more than a light bulb) or blown fuses
- Broken glass from a window or door
- Pest problems/infestation
Washer, Dryer, or Laundry Issues
Please request maintenance or service through one of the following options:
- Call 310-956-1655
- Email fix@gosmartomat.com
- Visit gosmartomat.com/fix
When requesting service, please make sure to refer to the 6-character machine ID located on the front of the machine that needs to be serviced. This will help Smart-O-Mat identify and address the issue more efficiently.
Technology Issues
For help with technology issues (e.g. wireless Internet connectivity, computer hardware/software), visit the IT Tech Central website.
Non-Emergency Issues
Submit an Online Maintenance Request.
Examples of non-emergency maintenance or service requests include:
- Burned out lights
- Minor drainage problems
- Extermination needs
- Furniture concerns
Please note that the Department of Facilities Services will access student spaces to address maintenance requests between the hours of 10 AM - 7 PM. All loud external work in residential areas will begin after 9 AM.