Before You Go
- Travel Tracker (iSOS) - Be sure you fill out all your relevant trip information by 7 p.m. every Thursday
night, even if you are staying in Heidelberg. If you are having issues filling out
your travel tracker, please email email@example.com and cc firstname.lastname@example.org.
- State Department Smart Traveler Enrollment Program (STEP) - The Smart Traveler Enrollment Program (STEP) is a free service to allow U.S. citizens
and nationals traveling and living abroad to enroll their trip with the nearest U.S.
Embassy or Consulate.
- U.S. State Department Travel Warnings and Alerts - Sometimes the political or social environment in the countries we plan to visit
can change rapidly making travel potentially dangerous. Click this link to check the
most recent U.S. State Department Travel warnings. Travel to any country featured
on the State Department's travel warning list is forbidden for students, and students
who choose to travel to proscribed locations will receive sanctions, which can include
dismissal from an International Program (see IP Student Handbook, page 26).
- Please feel free to contact our IT Administrator Christian Seres anytime via email: email@example.com
- Visit the IT service provided in the Moore Haus Computer Lab:
Mondays IT service usually at 11 a.m.
Wednesday evenings IT service usually at 7 p.m.
Postage and Packages
- Large/Heavy letters and packages must be weighed at the post office.
- If you would like to send a package to Germany, the package value should not exceed
If the value of a package is higher than EUR 40, the package will be held back in
customs and the person receiving the package will have to pay customs charges.
- If you have a package at the customs office (Zollamt), please drop by the office to
get instructions on how to pick up your package. The package will be returned to sender
after 5 calendar days!
In case the fire alarm in Moore Haus suddenly goes off:
1. Check which smoke detector number is shown on the display before pressing the second button from the left on the control
panel, NOT the "Reset" button, but rather the button which displays a crossed out horn.
2. This button will silence the alarm for three minutes and at the same time confirm (or show, if that was not the case yet) which smoke
detector module initiated the alarm. During these three minutes, take the binder which
is on the floor at the foot of the control panel and look for the smoke detector number
in the list. Each individual smoke detector number is also written on the smoke detector
itself. Since there is a logical progression of numbers throughout the house, this
will also help find the right smoke detector.
3. If there is fire or smoke in the area of the smoke detector, call the Fire Department (112).
4. If there is no fire or smoke in the area of the smoke detector, press the "Reset" button until the alarm stops.
5. The Program Assistant or Director will then call "Fire Check" during office hours
the following weekday to mention the incident and ask them to come and ascertain what
set off the fire alarm.