EAB Support Infrastructure
Questions about student success, initiative (overall), processes, policies, etc.
- Should we run a college-wide campaign to support transfer degree planning?
- Can we encourage faculty to submit early alerts?
Questions about logging in, user access, permission settings, site configurations, data discrepancies.
- I forgot my password!
- Can I have access to the platform?
- Why can't I schedule and appointment at X location?
Questions about platform functionality, technological protocols at your institution, and best practices for using Navigate.
- How do I send a text message to a student?
- How I create a work list for this campaign?
- How should I interpret this student's risk prediction?