Analytics Projects
Overview
The Office of Business Intelligence (BI) partners with University stakeholders to identify the analytics to best serve their goals. Below, please find a few key projects that our team has either recently completed, is currently working on, or has put on hold to resume at a later date.
Recently Completed
Program Modality
In collaboration with all schools, Online Learning, the Office of International Student Services, and the Office of Institutional Effectiveness, BI is defining and implementing Program Modality reporting for the University. This includes multiple data definitions, the creation of a new Program Modality attribute in the PeopleSoft Campus Solutions system, new data standards/documentation, and integration of Program Modality into all reports within University Analytics.
Source: PeopleSoft Student Admin
Completed: March 2023
Enhanced Citizenship/Visa Reporting
In collaboration with the Office of International Student Services, BI is enhancing international student reporting in University Analytics, including: citizenship data for all countries, new US Visa Type reporting, the addition of a new US Dual Citizen reporting category, and more. Enhancements are slated for the Admissions and Enrollment Demographics reports.
Source: PeopleSoft Student Admin
Completed: February 2023
Admissions/Enrollment Deferrals
In collaboration with all schools, and following a multi-year and multifaceted assessment of the schools' diverse needs and methods for tracking new students who defer admission or enrollment to a future term, BI is implementing a new, standardized business process (starting with the Fall 2022 admit term). The inconsistent tracking of deferrals University-wide accounts for the majority of discrepancies in admissions reporting. The new process, coupled with an enhanced BI reporting methodology, will enable streamlined, accurate reporting moving forward.
Source: PeopleSoft Student Admin
Completed: January 2023
In Progress
CRM Recruitment (Waves) Integration
In collaboration with the CRM team, CRM Governance Committee, and University Data Partners, BI is integrating recruitment and admissions data from the University’s Enterprise CRM (Waves) into the Enterprise Data Warehouse and University Analytics. New data models and/or reports will include metrics on application status, recruitment stage, marketing source, and more.
Source: Salesforce Recruitment CRM
Expected Completion: Fall 2023
DEI Scorecard (Diversity, Equity, and Inclusion)
The Pepperdine Graziadio Business School (PGBS) is disengaging with their third-party analytics vendor, Hanover, who currently provides a Diversity, Equity, and Inclusion (DEI) scorecard. PGBS is therefore partnering with BI and the Office of Institutional Effectiveness (OIE) to build the analyses in-house. The scorecard will ideally provide various KPIs, including completion, retention, net tuition cost, ethnicity, gender, and many more. The new scorecard/report will be available to all schools.
Source: PeopleSoft Student Admin and OIE surveys
Expected Completion: Spring 2024
Net Tuition and Fees
As part of the DEI Scorecard project, and in collaboration with the Pepperdine Graziadio Business School (PGBS) as well as representatives from all schools, BI is working to create an internal institutional metric used to assess the academic cost to a student to enroll in a University program, comprised of tuition charges and standard academic fees (e.g., course/class and program fees) less tuition discounts granted by the University.
Source: PeopleSoft Student Admin
Expected Completion: Fall 2023
On Hold
Cost of Instruction (COI)
The "Cost of Instruction" extension for Blackboard Analytics Student Management will help strategic leadership teams assess instructional costs, providing financial insights and the ability to understand direct margins, revenues, and instructional costs at the course, student, college, and department/division level.
Source: PeopleSoft Student Admin and PeopleSoft HR
On Hold Reason: Pending further discovery and potential scope changes with stakeholders
Data Systems/Integrations
Salesforce CRM
Brings in data from the University's Constituent Relationship Management (CRM) system.
Source: Salesforce Recruitment CRM
Status: In Progress