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Continuing Care during COVID-19

We're here for you and your health care needs

As the Coronavirus Disease 2019 (COVID-19) outbreak continues to impact our University community, we want to assure you the Student Health Center will continue to provide care. Students are able to receive health services during this time. If you are experiencing a medical or psychiatric emergency, call 911 or go to the nearest hospital.

The latest information is available on the University's COVID-19 website and Emergency Information Page.

The safety of our patients remains our top priority, so we are:

  • Adhering to all CDC protocols to ensure the highest level of COVID-19 prevention
  • Ensuring we have necessary supplies, equipment, and staffing
  • Conducting screening questions, so that any symptomatic patient who arrives can be properly masked and immediately isolated to protect our staff and patients
  • Following the latest CDC guidelines for testing, which requires a physician assessment (following strict criteria as to who is eligible for testing) and order
  • Asking that all non-essential visitors, family, and companions not attend your visit with you unless absolutely necessary
Person with an iPad.
Introducing Telehealth

All currently enrolled students residing in the state of California are eligible to book a telehealth appointment. Please call 310.506.4316, option 3, to find out if we can address your health concern with this new service.

Screening and Care for Respiratory Symptoms

Please call the Student Health Center at 310.506.4316, option 3, before visiting our facility. Our physicians will provide guidance for your health concerns and make recommendations for next steps. If an in-person visit is needed or recommended, we will be able to assist you. Patients who are recommended for COVID-19 testing should be prepared to quarantine until the test results are confirmed or isolate if the test comes back positive.

Watch for Symptoms

If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, call your primary care physician for medical advice.

People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus. Anyone can have mild to severe symptoms. People with these symptoms may have COVID-19:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

*This list does not include all possible symptoms.

When to Seek Emergency Medical Attention

If you develop emergency warning signs for COVID-19, seek emergency medical care immediately. Emergency warning signs include*:

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion
  • Inability to wake or stay awake
  • Pale, gray, or blue-colored skin, lips, or nail beds, depending on skin tone

*This list is not all possible symptoms. Please call your primary care physician for any other symptoms that are severe or concerning to you.

Call 911 or call ahead to your local emergency facility. Notify the operator that you are seeking care for someone who has or may have COVID-19.

Student Health Insurance Plan (SHIP) Information

Students on SHIP are not required to have a referral to seek services until the 2021-2022 policy period begins on August 15, 2021. Students in the area, however, are still encouraged to call the Student Health Center for health services and schedule an appointment if indicated. Students living 30 miles or more from the Malibu campus do not need to seek referrals from the Student Health Center at any time but are also welcome to seek care on campus.

Healthy Habits

Follow the Healthy Habits Below to Help Prevent Illness

Clean Your Hands
Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.

Cover Your Mouth and Nose
Cover your cough or sneeze with a tissue and immediately throw the tissue in the trash. If no tissue is available, cover your mouth and nose in the crook of your elbow to avoid passing germs onto your hands. Then wash your hands.

Stay Home When You Are Sick
If possible, stay home from work, school, and errands when you are sick. This will help prevent spreading your illness to others. If you are exhibiting flu symptoms, call your doctor for proper diagnosis and treatment. The Centers for Disease Control and Prevention (CDC) recommends that people with flu-like illnesses remain at home (except to obtain medical care or other necessities):

  • for at least 72 hours after the fever is gone, and
  • at least 7 days after symptoms began, and
  • ensure symptoms have significantly improved

Get Vaccinated
Get your COVID-19 vaccine and flu shot if you have not already done so. Students can receive a free flu vaccine at the Student Health Center. Call 310.506.4316 to schedule an appointment.

Avoid Close Contact
Avoid close contact with all people, especially those who are sick. When you are sick, keep your distance from others to protect them from getting sick too. The CDC defines close contact as "within 6 feet of another person."

Avoid Touching Your Eyes, Nose, or Mouth
Germs are often spread when a person touches something that is contaminated with germs and then touches his or her eyes, nose, or mouth.

Practice Other Good Health Habits

  • Clean and disinfect frequently touched objects and surfaces
  • Avoid sharing drinks or eating utensils with others, even when neither of you is showing symptoms
  • Get adequate sleep, be physically active, manage your stress, drink plenty of fluids, and eat nutritious food
  • Travelers should take precautions such as avoiding contact with sick people, animal markets, and products from animals such as uncooked meat

Additional Public Health Resources

How to Wear a Face Mask

The Centers for Disease Control and Prevention (CDC) recommends you wear face masks in public settings to help protect yourself from getting or spreading COVID-19.