Continuing Care during COVID-19
We're here for you.
As the Coronavirus Disease 2019 (COVID-19) outbreak continues to impact our University community, we want to assure you the Student Health Center will continue to provide care. Students are able to receive health services during this time. If you are experiencing a medical or psychiatric emergency, call 911 or go to the nearest hospital.
The safety of our patients remains our top priority, so we are:
- Adhering to all CDC protocols to ensure the highest level of COVID-19 prevention
- Ensuring we have necessary supplies, equipment, and staffing
- Conducting screening questions, so that any symptomatic patient who arrives can be properly masked and immediately isolated to protect our staff and patients
- Following the latest CDC guidelines for testing, which requires a physician assessment (following strict criteria as to who is eligible for testing) and order
- Asking that all non-essential visitors, family, and companions not attend your visit with you unless absolutely necessary
Modified Hours of Operation
The Student Health Center will temporarily have modified hours of operation beginning Monday, March 23.
10 AM-5 PM
Screening and Care for Respiratory Symptoms
Please call the Student Health Center at 310.506.4316, option 3, before visiting our facility. Our physicians will provide guidance for your health concerns and make recommendations for next steps. If an in-person visit is needed or recommended, we will be able to assist you. Patients who are recommended for COVID-19 testing should be prepared to self-isolate until the test results are confirmed (approximately 72 hours but up to 7 days).
Watch for Symptoms
If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, call your health care provider for medical advice.
People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. These symptoms* may appear 2-14 days after exposure:
- Shortness of breath or difficulty breathing
- Muscle pain
- Sore throat
- New loss of taste or smell
*This list is not all possible symptoms. Other less common symptoms have been reported, including gastrointestinal symptoms like nausea, vomiting, or diarrhea.
When to Seek Emergency Medical Attention
If you develop emergency warning signs for COVID-19, seek emergency medical care immediately. Emergency warning signs include*:
- Trouble breathing
- Persistent pain or pressure in the chest
- New confusion
- Inability to wake or stay awake
- Bluish lips or face
*This list is not all possible symptoms. Please call your medical provider for any other symptoms that are severe or concerning to you.
Call 911 or call ahead to your local emergency facility. Notify the operator that you are seeking care for someone who has or may have COVID-19.
Student Health Insurance Plan (SHIP) Information
Students on SHIP are not required to have a referral to seek services at this time. However, students in the area are still encouraged to call the Student Health Center for health services and schedule an appointment if indicated.
Follow the Healthy Habits Below to Help Prevent Illness
Clean Your Hands
Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
Cover Your Mouth and Nose
Cover your cough or sneeze with a tissue and immediately throw the tissue in the trash. If no tissue is available, cover your mouth and nose in the crook of your elbow to avoid passing germs onto your hands. Then wash your hands.
Stay Home When You Are Sick
If possible, stay home from work, school, and errands when you are sick. This will help prevent spreading your illness to others. If you are exhibiting flu symptoms, call your doctor for proper diagnosis and treatment. The Centers for Disease Control and Prevention (CDC) recommends that people with flu-like illnesses remain at home (except to obtain medical care or other necessities):
- for at least 72 hours after the fever is gone, and
- at least 7 days after symptoms began, and
- ensure symptoms have significantly improved
Get your flu shot if you have not already done so this flu season. Students can receive a free flu vaccine at the Student Health Center. Call 310.506.4316 to schedule an appointment.
Avoid Close Contact
Avoid close contact with all people, especially those who are sick. When you are sick, keep your distance from others to protect them from getting sick too. The CDC defines close contact as "within 6 feet of another person."
Avoid Touching Your Eyes, Nose, or Mouth
Germs are often spread when a person touches something that is contaminated with germs and then touches his or her eyes, nose, or mouth.
Practice Other Good Health Habits:
- Clean and disinfect frequently touched objects and surfaces.
- Avoid sharing drinks or eating utensils with others, even when neither of you is showing symptoms.
- Get adequate sleep, be physically active, manage your stress, drink plenty of fluids, and eat nutritious food.
- Travelers should take precautions such as avoiding contact with sick people, animal markets, and products from animals such as uncooked meat.
Additional Public Health Resources: