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Turnitin Frequently Asked Questions

This page contains answers to commonly asked questions about Turnitin.

Faculty

  1. Do Pepperdine instructors have to use Turnitin? Is there a University requirement for faculty to use this tool?
  2. If I forget to turn on student access to Originality Reports, can I turn it on afterward?
  3. How do I create a multi-draft assignment?
  4. I would like to completely remove a student's paper from the Turnitin repository (database) to prevent violation of FERPA. Is there a way for faculty do this themselves?
  5. How do I exclude quoted and bibliography material from an originality report?
  6. Why is there a refresh button above the report?
  7. How do I exclude any of the sources that show in the originality report?
  8. How do I locate the time stamp for an assignment?
  9. Is there a time limit on assignments using Turnitin?

Students

10. Why can't my instructor download my file properly?


1. Do Pepperdine instructors have to use Turnitin? Is there a University requirement for faculty to use this tool?

There is no requirement that all faculty must use the Turnitin service. This is an optional tool, licensed for the benefit of the faculty and students of Pepperdine University. Pepperdine does have a policy for Turnitin usage: Pepperdine Turnitin Policy.

2. If I forget to turn on student access to Originality Reports, can I turn it on afterward?

No. You must enable the Turnitin service before students submit documents to the assignment.

3. How do I create a multi-draft assignment?

In order to get students to submit a Rough Draft, Second Draft, and Final Draft of the same paper, you would need to create three (3) Assignments with Turnitin enabled. It is critical that you do not select the option to save papers to the Turnitin repository in the Rough Draft and Second Draft (etc.) versions.  For the Final Draft assignment, the professor may select to save or not save paper assignments to the repository, depending on the instructor's goal.  Remember to always inform students if you plan to save their assignments permanently in the Turnitin repository. You must add a statement in the syllabus and follow the guidelines in the Pepperdine Turnitin Policy.

See Creating a Turnitin Assignment.

4. I would like to completely remove a student's paper from the Turnitin repository (database) to prevent violation of FERPA. Is there a way for faculty do this themselves?

Once a paper has been submitted to the Turnitin repository there is no way for a faculty to remove it themselves. Pepperdine faculty will need to contact Technology & Learning by sending an email to techlearn@pepperdine.edu with the paper ID number found in the Turnitin interface via the Assignments tool. Also, provide the name of the course (e.g. ENG 101.01 Sp14) and the name of the assignment to which it had been submitted.

Since we have received several inquiries from non-Pepperdine institutions, we want to clarify that we cannot help anyone from other institutions with Turnitin requests. You will work directly with Turnitin to resolve your issues.

5. How do I exclude quoted and bibliography material from an originality report?

To exclude quoted material on the text view of the originality report, click the exclude quoted link on the top of the report. To exclude bibliographic material, click the exclude bibliography link on the top of the report.

To exclude quoted material on the new document viewer, click the funnel icon near the bottom right and click the exclude quoted checkbox. To exclude bibliographic materials, click the exclude bibliography checkbox.

When you exclude material, the Originality Score on the report and in your inbox is updated to reflect the exclusion of matching text. Be sure to apply your changes.

6. Why is there a refresh button above the report?

This feature allows teachers to generate a new report. Since the Internet is constantly changing, you might like to generate a new report at a later date to see if there are any new matching source documents. Or perhaps you suspect that a student has shared his or her paper with another student. You might also like to generate a new report for an earlier submission to see if the paper has been submitted to another class.

7. How do I exclude any of the sources that show in the originality report?

If you would like to exclude a source from the show highest matches together or quick view mode of your Originality Report, you can do so by clicking the gray "x" to the right of the source.

8. How do I locate the time stamp for an assignment?

Click the title link for the students assignment and look at the report or paper details. This shows the date and time the work was submitted.

9. Is there a time limit on assignments using Turnitin?

Yes. While Courses (powered by Sakai) can be configured to extend the deadline on an assignment for a long time, Turnitin has a limit on the length of assignments. In general, a Turnitin assignment will have a lifespan of 6 months. Beyond this time, simply create a new assignment.

10. Why can't my instructor download my file properly?

If you copied and pasted your paper into TurnItIn's interface then your instructor will not be able to download it in the format you wrote it in. You should always upload your file. If your instructor allows resubmission then you can remove an earlier version and resubmit a revised version of your paper as a file attachment.