Package Concierge at Pepperdine
Your amenity for handling packages 24/7
Package Concierge® is the automated package management system for delivering and retrieving
packages via smart lockers.
How it Works
Auto Registration
- You will receive a welcome email with your unique username and PIN
- Once you get these login credentials you are authorized by your Mail Services Team
to begin using the system
Student Portal
- Your welcome email includes a link to your web portal
- Set your profile preferences such as email, text, or mobile app push notification options
- When you're ready, place an online order addressed to your location
Package Notifications
- The carrier (Amazon & UPS.) delivers your package directly to the Package Concierge® kiosk
- When the package is delivered, you'll be notified per your profile preferences
Retrieve Packages
- Only your personal 4-digit pin will be required or scan the barcode in your message
- Your personal barcode is always in your mobile app if you simply want to use your phone app to log in
- All smart lockers containing your packages will then automatically open — whether
you have one package or five
Questions?
- If there is a package-related issue that requires physical intervention of some type, please follow the instructions provided by your Mail Services Team for resolution.
- If you have a question about how to use the system or a problem with your account you can reach Package Concierge® support via email at support@packageconcierge.com or by phone at 888.989.7225.
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Download the App for Free |
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