Laundry Services
Introducing Smart-O-Mat
Housing and Residence Life is excited to announce our new partnership with Smart-O-Mat! Smart-O-Mat has provided new machines across campus in every residential community.
What payment types are accepted?
We are excited to announce a new and convenient way to pay for laundry - PayRange! With PayRange, students can enjoy the simplicity of paying for wash or dry cycles, checking machine availability, and receiving real-time updates on cycle times right from the convenience of their phones.
To help you get started with PayRange, you are encouraged to watch the step-by-step tutorials linked below.
Please note that students are also welcome to pay using coins, debit, and EBT.
- Download the PayRange App
- Add Funds to Your PayRange Account
- Paying for a Cycle
- Requesting a Refund Through PayRange
At any time, if you have any questions, you can email support@gosmartomat.com or call 310.956.1655.
What is the cost per load?
Generally, it will cost $1.25 per load in the washing machine and $1 per load in the dryer.
How do I use the Smart-O-Mat washers and dryers?
To operate washers, please follow these steps:
- Start by adding high-efficiency detergent to the washer. If the detergent you have is not high efficiency, use only one-quarter of the recommended amount.
- Next, load the clothes into the washer, being careful not to exceed a capacity of 65%.
- Select the desired cycle on the machine. For hotter water and an extra rinse, consider using the deluxe or ultra cycle.
- To pay for the cycle, either insert the appropriate coins into the machine or use the PayRange app to select the cycle and make payment.
- When you're ready to start the wash cycle, press the start button on the machine.
To operate dryers, please follow these steps:
- Begin by cleaning the lint filter on the dryer. This is an important step to ensure that the dryer is functioning properly and efficiently.
- Next, load the clothes into the dryer.
- Select the desired cycle on the machine.
- To pay for the cycle, either insert the appropriate coins into the machine or use the PayRange app to select the cycle and make payment.
- When you're ready to start the cycle, press the start button on the machine.
- If you want to add additional minutes to the standard dry time, you can either add a quarter during the cycle or, if using the PayRange app, add $0.25 through the app during the cycle.
How can I request service for a washer or dryer?
Please request maintenance or service through one of the following options:
- Call 310-956-1655
- Email fix@gosmartomat.com
- Visit gosmartomat.com/fix
When requesting service, please make sure to refer to the 6-character machine ID located on the front of the machine that needs to be serviced. This will help Smart-O-Mat identify and address the issue more efficiently.