Cvent Event Management

Follow the steps below to learn how to manage events within Cvent.

• Login
• Managing Registrants
  • Viewing an Individual Attendee Record
  • Registering an Attendee on the Frontend
  • Registering an Attendee on the Backend
  • Checking in Your Attendees
    • Checking in Attendees within Cvent (individual process)
    • Checking in Attendees within Cvent (bulk process)
  • Working with OnArrival
    • Prepare the Event for OnArrival
    • Using Cvent’s OnArrival App to Check-in Attendees On-Site
    • Check in Using the QR Code within OnArrival

Login to Cvent via SSO

Login using Pepperdine single sign-on

Managing Registrants

Viewing an Individual Attendee Record

1. Click on the name of the Event from the All Events tab
2. Under Attendees, click on Attendee List
3. Click on the name of the attendee to view the record
4. Click on the Details tab to view the registrant's name, confirmation number, registrant type, and admission items
5. Click on the Answers tab to view the responses to the registration questions of the primary registrant, guests, and group members
6. Click on the Agenda tab to view any agenda sessions
7. Click on the Event Feedback tab to view general event feedback and session feedback
8. Click the Guests tab to view any guests registered
9. Click the Travel tab to view hotel and other travel information
10. Click the Group tab to view registered group members
11. Click the Orders & Payments tab to view an itemized breakdown of the order
    Note: Click the Edit button to change responses to questions, participation status, and feedback responses if needed.

Registering an Attendee on the Frontend

• Go to the event website and complete the registration as the registrant
  Note: This is the preferred method for registering an attendee.

Registering an Attendee on the Backend

1. From your event, under Attendees click on Attendee List
2. Click the Register Attendee button
3. Enter the attendee’s First Name
4. Enter the attendee’s Last Name
5. Enter the attendee’s Email Address
6. Select the Registration Type, if needed
7. Click the Register button
   Note: You will then be taken to the registration site. From there, you will register the attendee by answering the registration questions and selecting the admission, agenda, and optional item(s) during the process.
8. Click the Edit Prices link above the Total column to change the prices, if needed
   Note: This allows you to charge a lower price. The price of a donation cannot be changed during this step.
9. Enter a Discount Code, if needed
10. Select Payment Method [Credit Card]
11. Send registration-triggered emails to the registrant
12. Click the Submit button to complete the registration

Checking in Your Attendees

Checking in Attendees within Cvent (individual process)

1. Click on the name of the event within the All Events tab
2. Under Attendees, click on Attendees List
3. Hover over Actions and click on Mark Participation
4. Click the checkbox next to the name of the registrant(s) who attended
5. Click the Update Participation button
   Note: Their status will be changed to Yes under the Participant column

Checking in Attendees within Cvent (bulk process)

1. Click on the name of the event within the All Events tab
2. Under Attendees, click on Attendees List
3. Hover over Actions and click on Mark Participation
4. Click the Mark All button
5. Mark all accepted invitees as (Participants [Leave checked] or No-Shows)
6. Apply this action to (This event [Leave checked] or This event and all of its sessions)
7. Click the Next button
8. Click the OK button
   Note: Their status will be changed to Yes under the Participant column

Working with OnArrival

Prepare the Event for OnArrival

1. Click on the name of the event
2. On the Home page under Features Status, click the down arrow next to OnArrival and select Go Live

Using Cvent’s OnArrival App to Check-in Attendees On-Site (Reference Slideshow)

Note: You will need to download Cvent’s OnArrival App from the Apple Store or Google Play

1. Log into the App by selecting Single sign-in SSO
2. Enter the Pepperdine Cvent Account in the Domain field
3. Enter your Wavenet credentials
4. Enter the pin code twice
   Note: The first time you login you will be required to create a 6-digit pin code
5. Find and select your event to check in attendees
   Note: If OnArrival is not live, you will be prompted to launch OnArrival for the event.
6. Select the Attendees icon at the bottom of the screen to access your event’s Attendee list
7. To individually check in attendees search for the attendee and click Check-In
8. To do bulk check-ins click on the 3 (...) in the top right
9. Click Select Attendees
10. Tap the name of each attendee you want to check in
11. Click Next
12. Click Check in

Check in Using the QR Code within OnArrival

1. Login to OnArrive (see steps 1 thru 5 from above)
2. Click the Camera icon at the bottom of the screen
3. Use the phone to scan the QR code