Event Emails

Salesforce Automations

Registrants will receive automated Salesforce emails when registering for events. Most attendees will receive a confirmation email, receipt email, and a reminder email. Here's what all standard templates look like.

Confirmation Email

Each primary registrant will receive a similar confirmation email as shown below. Guests of the primary attendee will also receive confirmation emails if email addresses are provided during registration. Event planners are able to add custom text to this email. The custom text would display between the details box and the contact information. confirmation email

Receipt Email

Primary registrants will receive receipt emails that look like the one shown below. receipt email

Reminder Email

All attendee records with proper email addresses will receive reminder emails two days prior to the event start date. Event planners are able to add custom text such as parking information, dress code information, or special instructions to their event email. The custom text would display between the View Ticket button and the contact information.reminder email

Refund Email

Attendees who request refunds will receive the below email with a link to their refund receipt. Refunds should post within 1-2 business days.refund email