Frequently Asked Questions
If you are making multiple payments and will not receive an invoice, you will submit a .pdf of the requisition each time a payment must be made. In this case, it is vital that the invoice be named properly:
The .pdf must be named the PO number followed by the Invoice total dollar amount, e.g. "PO123456 $456.78.pdf".
Each payment will be based on the details of the PO and amount in the file name. If all the payments are the same, you may submit the same file for each payment.
Please request a new invoice from the supplier that includes both a unique invoice number and the PO number.
If you are an approver and cannot approve an invoice, that means you are not the current owner of that invoice. Only the current owner can approve the invoice. The current owner is listed at the top of the invoice journal.
You can request that the current owner either approve the invoice or forward it to you for approval.
Only the approver that the invoice was forwarded to receives a notification that the invoice is ready for approval.
Last Updated: 12/22/2016