Secure/Large Email Attachments

The Pepperdine Secure Email Attachments system, also called "Attachments" for short, is available to all students, faculty, and staff who have an "@pepperdine.edu" email address to send large and secure email attachments. NOTE: when "Secure access" is set, a non-Pepperdine recipient will be prompted to create an account when they attempt to access files.

Instructions

To send a secure attachment to another member of the Pepperdine community OR to an external contact:

1. Visit https://attachments.pepperdine.edu.
2. Enter your NetworkID or Pepperdine email address & click "Next" 
   
   
   
3. Enter your password and click "Sign in"
   
   
4. Select "Compose"
   
   
   
5. Enter the recipient email address(es) in the "To:" field.
   You may also click the "To:" link to search for a Pepperdine recipient. Pepperdine Directory searches are limited to 20 results.
6. Enter the title of your email message in the "Subject" field.
7. Enter a message for your recipient(s) in the "Compose Message" box.
8. If desired, select "More Options"
   • Select the desired options and click Save
     
     • Secure access - We recommend that this is left checked for maximum security. When unchecked, the recipient will not need to log into the secure attachments service to download the file and you will not be able to receive any notification when the recipient downloads the file.
       If sending RESTRICTED information, the box should remain checked (secure) so that a password is required and you can receive a notification when downloaded.
     • Notify me when files are downloaded - When selected, you will receive an email notification when a recipient downloads the file. You can also add other individuals (to receive these download notifications) in the "Also notify" box.
       
       
9. Click "Add Files" and select an upload option
   Note: "Upload local folders" is not supported in Internet Explorer
   
   
   
10. Navigate to the file(s) you want to send and click Open
    
11. Click "Send" to send the attached file OR click "Discard" to cancel.
    

Instructions

1. Secure attachments marked as secure access by the sender requires authentication to download.
   
   
   
2. A member of the Pepperdine University community will use their official Pepperdine NetworkID (or email address) and password to access the file(s).
   
   • Recipients outside of Pepperdine, will use their non-Pepperdine email address and be prompted to create a guest account on first access. Guest credentials may be used thereafter.
   

Instructions

Secure attachments with secure access removed by the sender do not require authentication to download. The recipient will simply click the button in the email message. Once on the secure email attachments service, click the download link to retrieve your file(s).

1. View the email from the sender about the secure attachment.
2. Click the button to access the file(s).
3. Click the Download link to begin. You can also click the direct link(s) on the site to download the file(s).
   
   
   
4. Save the resulting download(s) to your local computer in a location where you can find them later.

If you require a sender to email you a file with RESTRICTED information, perhaps the easiest way is the "Request File" option in attachments as instructed below.

Alternatively, if you require a non-Pepperdine sender to email you RESTRICTED information on a regular basis, simply send a message without an attachment and invite the recipient to Sign in using their email address to create a guest account on the secure email attachments service. After that, they can Send Secure Email Attachments to you.

Instructions

1. Select All Files
   
   
   
2. Right click My folder and select Request Files
   
   
   
3. Compose File Request
   
   
   Advanced option: Select "Require authentication for file uploads" if desired for added security from the "Advanced" options dropdown menu below the message window.