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Zoom Training


Learn how to register for and use Pepperdine's instance of Zoom to conduct or attend online classes, meetings, or collaboration sessions.

Are you a 2U Digital Campus (formerly 2PEP) student or professor? Be sure to use the separate 2U Zoom service.

Quick Links

Register your account and "Sign in" to the Pepperdine Zoom website

  1. Go to and click "Sign In."Click the sign-in button to access your account.  
  2. Login with your user name and password via Central Authentication Service (CAS)webpage to the cas login


  3. View or edit your Zoom profile.Once you login, you can configure your Zoom profile.

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Which Zoom Account Do I Have?

Verify that you have a Pepperdine Zoom account. If you are logged in to a personal Zoom account (or you signed up with an unsupported method like Facebook or Gmail, you can only host a session with a forty (40) minute limit and a limited number of participants.

  • If you have a Pepperdine Zoom account, you will see the Pepperdine logo on the top-left corner of Zoom. On your Profile once logged into
  • IMPORTANT: Click the "Profile" button on the left after you login.  Scroll down and verify that your "User Type" says "Licensed." This means that you have successfully registered for your full Pepperdine Zoom license.Users will observe the Pepperdine logo at the top left if properly signed in.


  • If you have a personal Zoom account, you will see a Zoom logo on the top-left. You must Sign on to your Pepperdine Zoom account to have full access to all licensed features. If you have signed in to your personal account, then a Zoom logo will appear at the top left.

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Downloading the Zoom App

  1. Go to and download the Zoom app for your desktop or laptop. Please note the process should happen automatically. (If you have an issue or want to download the app for a mobile device, try the Zoom app and be sure to open the downloaded file.
  2. Follow the guided steps to install the downloaded file.

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Sign In With the Zoom App

  1. Before you can sign in, be sure that you have registered for a Pepperdine Zoom account.
  2. Once you have downloaded and installed it, open the Zoom app on your computer and click "Sign in." Sign in to the app by clicking the sign in button.
  3. Use the option "SSO" to sign in with Pepperdine's single sign-on service.Be sure to click the Sign in with SSO button.
  4. Select that you know the company domain.Click the option that allows you to specify the company domain.
  5. Type in "pepperdine" and click "Continue."Type 'Pepperdine' into the domain field and click the continue button.
  6. Log in with your username and password via the Pepperdine Central Authentication Service (CAS).
  7. At the top right, select your profile avatar and then your name. Choose "My Profile" to view or edit your official Zoom profile on the Pepperdine Zoom web portal.

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Update the Zoom App

Mobile App

  1. On your mobile device, go to your app store and check for app updates. If a Zoom update is available, install the most recent version.
  2. You can check your app version by opening the Zoom app, clicking "Settings," and then clicking "About" to view the app version number.

Computer Client App (Mac or PC)

  1. On your computer, launch the Zoom App software on your Mac or PC. Do not go to your web browser.You can most likely locate the Zoom app on your Mac doc or in your Windows applications folder.
  2. If prompted, login via SSO. Follow the sign in instructions above.
  3. At the top right of the Zoom App, click your profile avatar or image and then select "Check for Updates."Click your avatar image and then select 'Check for Update.'
  4. A pop-up window will then indicate whether you have the most recent version or if a new version is available. If an update is available, be sure to follow the on-screen instructions to install the update.
Having trouble checking for updates?

If you don't see the "Check for Updates" option or you're running into errors, a common fix is to uninstall the Zoom client app and then reinstall the latest version of the "Zoom Client for Meetings" from If you need additional assistance, please contact Tech Central.

Additional Zoom Update Help

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System Requirements

At the minimum, you need a modern computer or device that meets either the computer requirements or mobile device requirements. For the best experience:

  • You need a stable internet connection. If possible, consider a wired connection over a wireless connection.
  • Use a headset or earbuds to avoid feedback or echo during meetings; please mute your mic or phone when not speaking.
  • If your computer doesn't have a microphone, consider purchasing either an external webcam with a built-in microphone or an external microphone. You can always try a pair of corded earbuds from a mobile phone to see if its microphone will work.  As a last resort, you can also dial into a Zoom meeting with a phone.
  • Keep your Zoom software up-to-date.

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See Also


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