Skip to main content
Pepperdine | Community

Pepperdine Wireless Network

Young woman in silhouette lighting viewing a cell phone in her right hand with graphic overlays of small headshots and a white polygon to simulate a wireless network.

Overview

Pepperdine University has wired and wireless networking capabilities in most areas of all its Southern California campuses. The wireless network provides the features and benefits of a traditional network without the limitations of wires or cables. It gives students the freedom to move around the campus while maintaining an active Internet connection. Students can conduct research, download homework, and check email whenever they are in a wireless location.

Access - Get Connected

The Pepperdine Wireless Network is accessed using a Pepperdine NetworkID and password. To learn how to register your computer for access to the wireless network, go to: Network and Internet Access.

Pepperdine WiFi Connections

  How to connect Devices to the Internet

Please take a moment to watch this informative video on how to connect your devices to the internet.

  How to Disable MAC Randomization
  1. Open the Settings app, then tap Wi-Fi.
  2. Tap the More Info button (i icon) next to a network.
  3. Tap Private Wi-Fi Address to turn it off.

    Mac iPhone Wi-Fi screens

For any other device, please contact Tech Central at 310.506.4357 (HELP), or email tech.central@pepperdine.edu. Please include the device make and model.

  Dorm Room Devices
APPROVED DEVICES UNAPPROVED DEVICES
Computers Routers
Game Consoles Wi-Fi Printers
Phones Devices emitting a Private Network (smart locks, door cameras, etc.)
TVs  
Smart Speakers*  
Health Devices**  

*Smart assistants (e.g. Amazon Alexa, Apple Siri, etc.) will be able to connect to the Wi-Fi, but will have limited functionality.
**If you have any difficulties with connecting any health devices (e.g. Heart-rate monitor, Glucose monitor, etc.), please contact Tech Central at 310.506.4357 (HELP) or email tech.central@pepperdine.edu, and we will be happy to connect the device for you.

 

Rules of Wireless

Wireless Printers and Personal Access Points are Prohibited

Wireless printers, personal wireless access points, and wired or wireless routers are prohibited at all campuses and student residences (Seaver and Drescher student residences and the Page Apartments) with wireless coverage.

The presence of these devices interfere with the Pepperdine wireless signal. Extending Pepperdine networks to unregistered clients reduces security of the network. Routers also lead to service outages when misconfigured. When discovered, these devices will be shut down.

Abide by the Network Responsible Usage Policy

In order to access the Pepperdine wireless network, all users must agree to the Computer and Network Responsible Usage Policy, found at https://community.pepperdine.edu/it/security/policies/usagepolicy.htm. Devices found in violation of policy and subject to disconnect with communication and any possible remediateion to follow disconnect.

Note to merchants and vendors: As an academic and guest friendly network, Pepperdine Wi-Fi does not comply with the strict standards for all connected devices and the requirement to be separate from non-payment card networks found in the Payment Card Industry Data Security Standards (PCI DSS). As such you violate your merchant agreement and the Computer and Network Responsible Usage Policy by taking customer payments with devices connected to our network. Use a cellular data network instead. Pepperdine departments must document and use procedures and solutions approved by the Pepperdine Finance office.

FAQ

  What should I do if my Wi-Fi connection in the dorm is unstable?

Try moving closer to an access point or connect the device to ethernet. If these option don’t work or are not applicable, please contact Tech Central at 310.506.4357 (HELP) or email tech.central@pepperdine.edu. We will investigate the issue and attempt to resolve it as soon as possible.

  When I try to connect to the Pepperdine Wi-Fi, I see an error message that reads “This device has been blocked due to Malware.” What should I do?

If you receive this message, please contact Tech Central at 310.506.4357 (HELP), email tech.central@pepperdine.edu, or bring your device to our office and we’ll work towards resolving the issue.

 

Tech Central

Phone: 310.506.4357 (HELP)

Hours: 24 hours a day, 7 days a week, 365 days a year

Technology Service Request Forms

Have A Suggestion for IT?

Click to share your suggestion, anonymously if preferred, to improve Pepperdine IT.