IT: Contact Information
Overview
The quickest way to find the support you need for your Information Technology questions is to ask the right team. Below, please find some directions on where to get the answers to your questions for Pepperdine Information Technology.
Technical Support Questions: Tech Central
For Tech Central support, please use these resources:
- Phone: 310.506.HELP (4357).
- Web Form: Technology Service Request Form
- Webpage: Tech Central
Vendor Opportunities: IT Administration
For vendor opportunities, please use the following contact information:
- Email: informationtechnology@pepperdine.edu
- Phone: 310.506.4173
Faculty Professional Development: Technology & Learning
Professors, please use these resources:
- Website: Technology & Learning
- Email: techlearn@pepperdine.edu
Staff Professional Development: IT Training
Staff and faculty, please use these resources:
- Website: IT Training
- Email: it.training@pepperdine.edu
Specialized Department or School Support
Most schools and departments have internal support staff to assist faculty, students,
and staff members with specialized tools or services. Please contact your school or
department manager to identify the local support resources for your area.
Become a Departmental Liaison
Do you support the students, faculty, and/or staff of your school or department? Do you want to be aware of outages and issues so that you can help disseminate this information to your constituents? Then, consider becoming a departmental liaison for your area!
What can departmental liaisons expect from Information Technology?
Whenever Information Technology has information about a technology improvement or event that will affect the University community, departmental liaisons will be among the first to be informed.
What is expected of each departmental liaison?
- Be a two-way communication channel between your department and Information Technology.
- Provide feedback to Information Technology whenever appropriate.
- Receive Technology Events notices and help inform your constituents about outages or planned maintenance.
- Help inform your colleagues about major IT projects and initiatives.
Request to Be a Departmental Liaison
If you would like to be the contact for your department, please contact IT Communications.
Educational Technologies User Group
Faculty members and academic support personnel are invited to participate in the Technology & Learning Educational Technologies Users Group (ETUG). This is an informal group that meets each semester, provides feedback on changes and projects, and has a significant voice in shaping the future of educational technology at Pepperdine. Learn more about ETUG.