Audience: This page was intended for existing Pepperdine Alumni Email account holders who had
previously stored or transferred content to their Alumni account Google Drive or Google
Photos. Original notifications were sent on March 15, April 16, May 14, and June 11,
2022 to the email address that each alumni member last indicated as their best contact
information. In early 2023, a final notice was sent to all available email addresses
on file to alumni who did not receive or open the prior notices.
Final Deadline Was April 7, 2023
All Alumni Google Drive Data Permanently Deleted
As of May 25, 2023, all Google Drive data for "@alumnimail.pepperdine.edu" alumni
email accounts has been permanently deleted. Although Google Drive and Photos are
no longer available, Pepperdine alumni may continue to use their Alumni Gmail-only
account to remain connected with peers and the University.
Prior Extension Details
In early 2023, we reached out to alumni members who never opened our original email
notices in spring/summer 2022. We attempted to reach them at all available email addresses
on file. We communicated the following final courtesy extension deadlines and recommendations:
- Requests: We strongly recommended that they submit requests by Friday, March 31, 2023, to allow enough time to start the transfer and download process.
- Download or Transfer: Alumni were invited to complete the Google Takeout process no later than Friday, April 7, 2023, to download or transfer their data.
- Permanent Deletion: We warned alumni that all Pepperdine Alumni Google Drive and Photos data would be
permanently purged starting on Friday, April 14, 2023. We reminded them that there would be no extensions or recovery possible after this
date.
Again, all data has now been permanently deleted.
(Original Deadline) Download Your Alumni Google Data by June 15, 2022
Google has changed its storage policy for education. After careful review and consideration,
the University had to amend the Alumni Email program accordingly. On July 1, 2022, Pepperdine Alumni accounts are now "Gmail-only"
and no longer have access to Google Drive and Photos. The deadline to download any
existing alumni data was June 15, 2022. Pepperdine alumni will still be able to continue
using their Alumni Gmail service to stay engaged with fellow alumni, friends, colleagues,
and the University.
The following information was provided prior to the deadline to help alumni download
any data.
Before You Begin
- Act before your Google Drive and Photos data disappears! Again, we recommend that you download your data by June 15, 2022 so that you have
plenty of time to retrieve any documents, photos, or other data you wish to retain.
The Google Drive and Photos data will be permanently deleted after July 1, 2022, so
please don't delay!
- Make sure that you have enough storage space! Log into your Pepperdine Alumni Google account and then visit https://www.google.com/settings/storage to see how much storage space you are using in Gmail, Google Drive, or Google Photos.
Compare this storage amount to the available hard drive space on your computer. Refer
to Windows 10 Storage and macOS Storage articles to learn how. If necessary, free up space on your computer's hard drive
or download the alumni data to a third-party cloud storage solution of your choice.
Forgot Your Password?
When you signed up, you provided Google with a contact phone number and an alternate
email address for account recovery. Visit Google Account Recovery and enter your Pepperdine Alumni Email address (e.g. first.last@alumnimail.pepperdine.edu).
Follow the prompts and use your recovery method (phone, email, and/or security questions)
to complete any verification steps. If you need more help, please visit Google's support
documentation: "How to recover your Google Account or Gmail."
What You Need to Do and Other Considerations
Frequently Asked Questions
Is the Pepperdine Alumni Email program changing?
Yes. New and current Alumni will continue to enjoy an @alumnimail.pepperdine.edu Gmail
account to stay connected with student colleagues, potential employers, and the University.
However, Google has announced that it will eliminate unlimited storage for education.
This change impacts all educational institutions, from K-12 to higher education, including
Pepperdine. Due to this change in Google storage policy, the Alumni Email program
will be Gmail-only. Effective July 1, 2022, additional Google Workspace tools like
Google Drive or Photos will no longer be available to alumni accounts. Also, dormant
alumni email accounts will be deleted after one year of inactivity.
How will existing Pepperdine Alumni Email account holders be notified?
(Original Sends) Pepperdine University will do its best to contact alumni with an
existing Pepperdine University Alumni Email account. We will send a series of notices
to the contact email address last indicated as the best/preferred contact information.
The notices will include a link to this web page and emphasize the June 15, 2022 deadline.
June 15 is when alumni should review and download any Google Drive or Google Photos
content; July 1 is when all Drive/Photos data will be deleted from the alumni email
domain.
(Additional Sends) We reviewed our multiple earlier campaigns and detected that some
alumni never opened any of those earlier messages. To be sure that they received the
notice, we contacted them in March 2023 about the final deadline to download or transfer
their data before it will be permanently purged on April 14, 2023.
Will I be required to keep my Pepperdine Alumni Email account active?
Yes. Alumni can enjoy their @alumnimail.pepperdine.edu account if the account remains
active. Dormant accounts may become targets to hackers and place alumni information
and University resources at risk. For this reason, Alumni Email accounts will be suspended
and then deleted after one year of inactivity. Once an account has been deleted, it
will be irrecoverable. So, we encourage our Alumni to check and use their accounts
on a regular basis.
What do I need to do before June 15, 2022 (or April 7, 2023)?
Please see the What You Need to Do and Other Considerations section above.
(Original Send) We set the deadline of June 15, 2022 to allow everyone enough time
to evaluate their content and initiate the download process before access to Google
Drive and Photos was removed. Please be aware that Google Takeout can take up to a
week to process large download requests, so please plan ahead if there is content
you wish to keep. After July 1, 2022, you will no longer have an opportunity to access
or download any Google Drive or Google Photos content.
(Final Notice) By April 7, 2023, you need to download or transfer any Google Drive
or Photos data from your Pepperdine alumni account. Contact Tech Central at 310.506.4357
to request access to your alumni Google Drive data. Once access has been provided,
you will have a limited amount of time to use Google Takeout to download or transfer
your data. Refer to the instructions above.
How can I see how much content I have stored in my Pepperdine Alumni Email account?
(Original Send) Log into your Pepperdine Alumni Email account at gmail.com. Once you
are logged into your Pepperdine Alumni email account, visit https://www.google.com/settings/storage. You will be presented with an overview of the amount of Email, Google Drive, and
Google Photos storage you are using.
(Final Send) Contact Tech Central at 310.506.4357 and request access to your Pepperdine
Alumni Google Drive and Photos data. After permissions have been sent, follow the
instructions listed above.
What happens if I take no action?
If you decide that the content is no longer relevant or needed, you do not need to
take action. On July 1, 2022, your access to Google Drive and Google Photos content
will be removed, and then the content will be deleted permanently.
If you continue to use your Pepperdine Alumni Email account, you will retain access
to your @alumnimail.pepperdine.edu email address. After one year of inactivity, however,
dormant Alumni Email accounts will be deleted. See "Will I be required to keep my
Pepperdine Alumni Email account active?" above for more information.
Can I get an extension?
We're very sorry, but all Pepperdine Alumni email Google Drive and Photos data will
be permanently deleted starting Friday, April 14, 2023. Google's policy changes require
this action so that Pepperdine Alumni Email users can continue to use their email
service.
I forgot my Pepperdine Alumni Email password. Can I reset it?
Password resets are through the Google Account Recovery process. When you signed up
for your Pepperdine Alumni Email account, you provided a recovery phone number and
email address. Please follow Google's instructions: "How to recover your Google Account or Gmail."
Need Help?
Contact Tech Central at 310.506.4357.