Changes to Your Alumni Email Account

Yes. New and current Alumni continue to enjoy an @alumnimail.pepperdine.edu Gmail account to stay connected with student colleagues, potential employers, and the University. However, Google announced that it eliminated unlimited storage for education. This change impacted all educational institutions, from K-12 to higher education, including Pepperdine. Due to this change in Google storage policy, the Alumni Email program is now Gmail-only.  Effective July 1, 2022, additional Google Workspace tools like Google Drive or Photos are no longer available to alumni accounts. Also, dormant alumni email accounts will be deleted after one year of inactivity.

(Original Sends) Pepperdine University contacted alumni with an existing Pepperdine University Alumni Email account, sending a series of notices to the contact email addresses last indicated as the best/preferred contact information. The notices included a link to this web page and emphasized the June 15, 2022 deadline. June 15 was when alumni should have reviewed and downloaded any Google Drive or Google Photos content; July 1 was when all Drive/Photos data were deleted from the alumni email domain.

(Additional Sends) We reviewed our multiple campaigns and detected that some alumni never opened any of our messages. To be sure that they received the notice, we contacted them in March 2023 about the final deadline to download or transfer their data before it was permanently purged on April 14, 2023.

Yes. Alumni can enjoy their @alumnimail.pepperdine.edu account if the account remains active. Dormant accounts may become targets to hackers and place alumni information and University resources at risk. For this reason, Alumni Email accounts will be suspended and then deleted after one year of inactivity. Once an account has been deleted, it will be irrecoverable. So, we encourage our Alumni to check and use their accounts on a regular basis.

Please see the What You Need to Do and Other Considerations section above.

(Original Send) We set the deadline of June 15, 2022 to allow everyone enough time to evaluate their content and initiate the download process before access to Google Drive and Photos was removed. Google Takeout could take up to a week to process large download requests, so planning was important in retaining content. After July 1, 2022, access or the ability to download any Google Drive or Google Photos content was eliminated.

(Final Notice) April 7, 2023 was the final deadline to download or transfer any Google Drive or Photos data from your Pepperdine alumni account.

(Original Send) Log into your Pepperdine Alumni Email account at gmail.com. Once you are logged into your Pepperdine Alumni email account, visit https://www.google.com/settings/storage. You will be presented with an overview of the amount of Email, Google Drive, and Google Photos storage you are using.

(Final Send) Contact Tech Central at 310.506.4357 and request access to your Pepperdine Alumni Google Drive and Photos data. After permissions have been sent, follow the instructions listed above.

If you decided that the content was no longer relevant or needed, you did not need to take action. On July 1, 2022, your access to Google Drive and Google Photos content was removed, and the content was deleted permanently.

If you continued to use your Pepperdine Alumni Email account, you retained access to your @alumnimail.pepperdine.edu email address. After one year of inactivity, however, dormant Alumni Email accounts will be deleted. See "Will I be required to keep my Pepperdine Alumni Email account active?" above for more information.

We're very sorry, but all Pepperdine Alumni email Google Drive and Photos data were permanently deleted starting Friday, April 14, 2023. Google's policy changes require this action so that Pepperdine Alumni Email users could continue to use their email service.

Password resets are through the Google Account Recovery process. When you signed up for your Pepperdine Alumni Email account, you provided a recovery phone number and email address. Please follow Google's instructions: "How to recover your Google Account or Gmail."