Standard Classroom AV Guide

Understanding the classroom AV system is essential for using it effectively. Below are instructions and troubleshooting steps to help you get started.


Push Button 

control panel

Basic Operations

Turning the System On

  1. Press the On button on the upper left of the control panel.

  2. Wait for it to stop flashing as the system warms up.
  3. Select your source from the buttons in the center section of the control panel.

Using the Classroom Computer

Note: You will need a Pepperdine network account to log in to the computer.

  1. If the computer is off, press the power button on the computer and monitor.
  2. Press Enter (Windows 10) or Ctrl-Alt-Del (Windows 7) to bring up the Sign In screen.
  3. Sign in using your Pepperdine Credentials. (Students* use "student\username").
  4. Select PC on the Control Panel.

*Note that not all divisions allow students to login to the classroom computers. If your student credentials do not let you log in, you will need to use a laptop instead.

Audio Controls

  1. Check that the correct input button is selected on the control panel.
  2. Check that the volume level lights move up and down as you turn the volume knob.
  3. Check that the AV Mute button is not activated on the control panel.

Connecting a Laptop/Mobile Device

Note: Most classrooms have connectors for VGA and HDMI directly. Other connector types will require an adapter to convert their output type to one of the available types.

  1. Press the On button.
  2. Connect the mobile device using one of the input panels or built-in cables.
  3. Press the corresponding button on the control panel.

Playing a DVD/Blu-Ray

  1. Using the remote control or the button on the front of the player, press the “eject” button to open the tray.
  2. Load your disc onto the tray and press the “eject” button again to close and load the disc.
  3. Press the Blu-Ray or DVD button in the middle section of the main control panel.
  4. Use the remote control to navigate the menus and control playback.
  5. Some rooms also have a limited set of controls built into the control panel.
  6. The knob on the lower left side of the control panel controls the volume levels.
  7. Some classroom computers are also equipped to play DVDs.

Using the Pic Mute/AV Mute Button

  1. Press the AV Mute (or Pic Mute) button to temporarily block the projector from projecting. This will also mute any audio sources from playing through the sound system.
  2. When activated, the Pic Mute button should light red.
  3. Press the Screen Up button to raise the screen to access the whiteboard.
  4. When ready to resume projection, press the Screen Down button.
  5. Press the AV Mute button again (red light should turn off).

Additional Troubleshooting

Color Shifting

  1. Check all cable connections to make sure they are inserted snugly.
  2. Check the cable connector for any bent pins.
  3. Contact support to further diagnose issues.

No Image on Projector Screen when Using Laptop

  1. Check all cable connections to make sure they are inserted snugly.
  2. Check the cable connector for any bent pins.
  3. Contact support to diagnose other issues.

No Image on the Projector Screen when Using a Laptop

    1. Check that all cables (and video adapters, if needed) are connected securely.
    2. Check that the correct input is selected on the control panel.
    3. Check the display settings to make sure the projector is detected.

Windows Instructions

Some Windows laptops have a key combination to toggle between display modes. Dell laptops usually use Fn-F8, HP laptops usually use Fn-F4. If that doesn’t resolve the issue continue with the steps below.

    1. Right-click on an empty area of the Desktop.
    2. Select Display Settings.
    3. Click on Detect Displays (if available).
    4. Check the Multiple Monitors drop-down to make sure the signal is set to display on both the monitor and the projector screen.

Mac Instructions

    1. Press CMD-F1, if that does not work continue with the steps below.
    2. Open System Settings.
    3. Open Displays.
    4. Click Detect Displays (if that option does not appear, hold down the Option key to trigger it, then click Detect Displays).
    5. Once the projector is detected you can check the mirror displays box to duplicate the laptop's screen, or uncheck the box to use the projector screen as a second monitor if you want to use Presenter Mode in PowerPoint, Keynote, or Google Slides.

Image from the Classroom Computer Doesn’t Display Correctly

    1. Check the computer’s display settings to make sure the main screen is set to mirror or duplicate.
      • If the computer has desktop icons to control the settings double-click on either Separate Screens or Duplicate Main Display depending which option you prefer.
      screen display
      • If the computer does not have the desktop icons to control the settings, right-click on an empty area of the Desktop.
      • Select Display Settings.
      • Check the Multiple Monitors drop-down to make sure the correct Duplicate or Extend option is chosen.

Classroom Computer is Locked/Another User is Signed In

To sign out of a Windows computer:

    1. Click the Windows button.
    2. Click the username at the top of the start menu.
    3. Click Sign Out.
    4. Some Classroom Computers have a Log Off icon on the desktop you can double-click to quickly sign out of an account.

               log off

To leave the other account active and simultaneously sign in to your account:

    1. Click the Windows button.
    2. Click the username at the top of the start menu.
    3. Click Switch account.
    4. Sign in using your credentials.

To sign in to a locked computer:

    1. On the Sign In screen click Other User in the lower left.
      • login
    2. Sign in using your credentials. 

The Projected Image is Shaky or Larger/Smaller than Expected

      1. Right-click on an empty area of the Desktop.
      2. Select Display Settings.
      3. Click on Advanced Display Settings.
      4. Adjust the Resolution as needed.
      5. Click Apply to see if the issue is resolved, repeat as necessary.

The Projected Image is Shaky or Larger/Smaller than Expected

  1. Right-click on an empty area of the Desktop.
  2. Select Display Settings.
  3. Click on Advanced Display Settings.
  4. Adjust the Resolution as needed.
  5. Click Apply to see if the issue is resolved, repeat as necessary.

Additional Audio Controls

Windows Computers

  1. Check that all cables are connected securely to the computer.
  2. If using the VGA cable, the audio cable must be connected to the computer headphone jack.
  3. Check that the computer is not muted.
  4. Check that the computer’s volume is turned up.
  5. Right-click the speaker icon in the taskbar and select Playback Devices to make sure the computer is set to play audio over the correct setting.
  6. Check the software program you’re running to see if it has its own volume/mute settings.

 

Mac Computers

  1. Check that all cables are connected securely to the computer.
  2. If using the VGA cable, the audio cable must be connected to the computer headphone jack.
  3. On the Apple Menu select System Preferences.
  4. Open the Sound options.
  5. Check that the computer is not muted.
  6. Check that the computer’s volume is high enough.
  7. Check the software program you’re running to see if it has its own volume/mute settings.

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