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VPN Installation for Macintosh Computers

Overview

This page contains instructions for installing and launching the Virtual Private Network (VPN) client on a Macintosh computer. For additional support, please contact the IT Service Desk at 310.506.HELP (4357). For specific assistance with an iPhone device, contact the support desks at either Apple or AT&T Wireless. Back to VPN homepage.

Step 1: Mac VPN Client Installation

  1. To gain the MAC VPN installation files, direct your browser to https://vpn.pepperdine.edu
  2. On the following screen, ensure "Group" is SecureConnect.
  3. Enter your Pepperdine NetworkID and password in their corresponding fields and click the "Login" button to proceed.
  4. A disclaimer window will appear after logging in. Click the "Continue" button to finish the VPN log-on and installation.
  5. This will connect your machine to the VPN and install the VPN Client on your computer.
  6. When the software installation is finished, you can close your browser.

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Step 2: Launching the VPN Client

  1. Click on the VPN client in Applications\Cisco to open the VPN client for configuration.
  2. The following program window will pop up (see Figure 1). To configure your VPN client, the fields below should be populated as follows:
    • Connect to: vpn.pepperdine.edu
    • Group: SecureConnect.
    • NetworkID and Password: Type your Pepperdine NetworkID and password here.
    • For the Authenticator (or Second Password) box, type in either:
      • Push
      • Phone
      • Or enter Duo Passcode from the Duo App on your phone.

        VPN login window for Macintosh devicesFigure 1: Sign-in window for Cisco VPN client
  3. Click OK to establish a VPN connection. A disclaimer will pop up click the "Accept" button.
  4. When successfully connected to the VPN, a small VPN icon will appear in the upper right corner of your desktop task bar.
  5. When you finish your session and wish to disconnect from the VPN, select the VPN icon in the upper right-hand corner of your desktop (see Figure 2), and either disconnect or quit the application.

    VPN client iconFigure 2: VPN connection icon

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