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VPN Installation for Windows Computers


This page contains instructions to help users install and launch the virtual private network (VPN) on Windows computers. NOTE: Only authorized faculty and staff are granted access to the VPN.  To request authorization or for more help, please call the IT Service Desk at (310) 506-HELP (4357).

Back to VPN homepage

Step One: Windows VPN Client Installation

  1. To gain the Windows VPN installation file, direct your browser to https://vpn.pepperdine.edu
  2. On the following screen, ensure "Group" is SecureConnect.
  3. Enter your Pepperdine NetworkID and password in their corresponding fields and click the "Login" button to proceed.
  4. A disclaimer window will appear after logging in.  Click the "Continue" button to finish the VPN log-on and installation.
  5. This will connect your machine to the VPN and install the VPN Client on your computer.
  6. When the software installation has finished, you can close your browser.

Step Two: Accessing the VPN Client

  1. Once installed, access the VPN Client by clicking your Start button and navigating to Programs < Cisco > Cisco AnyConnect VPN Client.  Click the program icon to launch the client.
  2. The following program window will pop up (see Figure 1).  Select vpn.pepperdine.edu and then click the 'Connect' button.

    Cisco AnyConnect login window-step 1 Figure 1

  3. The following window will appear (Figure 2).  To configure your VPN client, the fields below should be populated as follows:
    • Group: SecureConnect
    • Username and Password: Type your Pepperdine domain username and password here.

    • For the Authenticator (or Second Password) box, type in either:

      • Push
      • Phone
    • Or enter a Duo Passcode from the Duo App on your phone. 

      • DUO login windowFigure 2: Cisco VPN Client sign-in screen


  1. When you finish your session and wish to disconnect from the VPN, select the VPN icon in the lower right-hand corner of your desktop (see Figure 3), and either disconnect or quit the application.

    AnyConnect disconnect dialogueFigure 3: VPN connection icon and disconnect option

Accessing Network Disk Drives Via VPN on a Windows Computer

If you need to access Pepperdine network disk drives (such as R, S, U), you will have to follow these steps one time per VPN session.  These are also the steps to gain access to the network disk drives if they ever disappear in a regular or VPN session.

  1. From the Start button, choose the "Run" command.
  2. Enter \\arbor and click the "OK" button.
  3. Double-click the "NETLOGON" filename (or single-click "NETLOGON" and hit the "Enter" key).
  4. Double-click the "KIX32.EXE" filename (or single-click "KIX32.EXE" and hit the "Enter" key).
  5. If a Security Warning window appears for the KIX32.EXE program, click the "RUN" button.
  6. Click the X in the upper-right corner to close the NETLOGON on arbor window.
  7. From the Start button, choose "My Computer" to verify the network drives have appeared.

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