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Guide to Changing Cisco Telephone Options Online

This page contains instructions on how to change Cisco telephone options online. Pepperdine faculty and staff who have a Cisco telephone or a Cisco Unified Personal Communicator (CUPC) profile are able to use this service. Click here to go back to Cisco Telephone page.

Online options include:

Changing Call Forwarding Options Online:

  1. Navigate to the following page: https://cmpub.pepperdine.edu/ccmuser.
  2. Login using your network credentials (username & password used to log into your Pepperdine accounts).

    step 1
  3. Navigate to the User Options tab and select Device.

    step 2
  4. The following page will appear. In the Device Informationbox drop down; select the device you want to make changes to.
    1. SEPXXXXXXXXX will represent your desk telephone.
    2. CSFXXXXXXXXX will represent your Cisco Unified Personal Communicator (CUPC) profile if you have one.
      Please Note: When you make changes to one device it will not be duplicated over to your other devices. To make the changes to other devices, select the name of the other device from the Device Information tab and make the changes and click the Save button at the bottom of the screen.

    step 3

  5. Along the top of the page choose the Line Settings tab from the menu bar.

    step 4

  6. In this screen you will need to select an extension from the drop-down menu in the Line Information box.

    step 5

  7. This screen gives you the ability to call forward calls to voicemail or to a specific destination.
    Please Note: If you have multiple lines on your telephone you cannot setup call forwarding from your telephone. This function can only be done online.

    step 6

  8. After you have made your call forwarding changes to your chosen line, scroll to the bottom of the screen and click the Save button. To know if your changes were saved, scroll back to the top of the page to see the Status box, which should say, "Update successful."

    step 7

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Changing Speed Dial Options Online:

  1. To change speed dial options, you must be logged in at https://cmpub.pepperdine.edu/ccmuser.
  2. Click User Options, then Device, and then choose the device name from the Device Information box.
  3. Then select the Speed Dial tab along the top menu bar.

    step 8
  4. Under the Number column enter the entire number you wish to set speed dial to and then the Label you wish to use as the speed dial button.
    Please Note: Speed dial options will only work on telephones that have available buttons. This may not work if you have multiple lines on your telephone and no more buttons to create a speed dial.

    step 9

  5. Then click the Save button at the bottom of the page.

    step 10

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Changing Abbreviated Dial Options:

Please Note: You will need to pick a placeholder for a specific number. For example, if you want position 7 to be your home phone number, you will need to remember that 7 will always be your home number. The more numbers you put in the list you will need to create a cheat sheet of what your numbers stand for. There is no way to view this list on your telephone screen unlike speed dials. Using this feature can be found in the telephone user guide.

  1. To change abbreviated dial options options, you must be logged in at https://cmpub.pepperdine.edu/ccmuser.
  2. Click User Options, then Device, and then choose the device name from the Device Information box.
  3. Then select the Speed Dial tab along the top menu bar.
  4. Scroll down the page to the Speed Dial (Abbreviated Dial) Settings section.

    step 11
  5. Under the Number column enter the entire number you wish to set as the abbreviated dial to and then the Label you wish to use as the abbreviated dial button.
  6. Then click the Save button at the bottom of the page.
    step 12

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