Secure/Large Email Attachments
Pepperdine University's secure attachment service (https://attachments.pepperdine.edu) allows you to send encrypted attachments. This service is useful for sending very large files, up to 20 GB per message.
Pepperdine students, faculty, and staff can use the system to send attachments to other Pepperdine community members as well as to recipients outside of the university.
Best Practices and Benefits
- Attachments are encrypted. This is required by University policy when transmitting RESTRICTED information.
- The body of the message is not encrypted; do not place RESTRICTED information in the body of the message.
- File attachments sent through this system do not count against the end user's email storage quota.
- Attachments are listed as hyperlinks at the bottom of the email message for the recipient to download.
- Download links that expire are securely deleted from the system.
- Attachments smaller than 2 GB are only available for download for forty-five (45) days.
- Attachments larger than 2 GB are only available for download for fourteen (14) days.
Send Secure Email Attachments
The Pepperdine Secure Email Attachments system, also called Accellion, is available to all students, faculty, and staff who have an "@pepperdine.edu" email address to send large and secure email attachments.
Receive Non-Confidential Files
Secure attachments marked as non-confidential by the sender do not require authentication to download. The recipient will simply click the link(s) in the email message. Once on the secure email attachments service, the download(s) will begin automatically.
- View the email from the sender about the secure attachment.
- Click the link(s) for the file(s).
- Once on the secure attachments website, the download will begin automatically. You can also click the direct link(s) on the site to download the file(s).
- Save the resulting download(s) to your local computer in a location where you can find them later.
Receive Confidential Files
Secure attachments marked as confidential by the sender require authentication to download. A member of the Pepperdine University community can use their official Pepperdine email address and password to access the file(s). An outside recipient will first need to be invited by the sender to create a guest account on the secure email attachments service; the outside recipient will then use their guest credentials to access to file(s).
For support with email and troubleshooting, please call the IT Support Desk at (310) 506-4357 (HELP).