Delegate Access

Group or Shared Inboxes

You can request delegate access for a group or shared inbox. Delegate access can only be used through a browser. Once delegate access is approved, an email will be sent to your primary email for confirmation. You will have 24 hours to confirm you would like the delegate access or else the request will have to be re-submitted.


Person to Person Delegation

Steps for sharing personal delegate access can be found on this Google Support webpage.

Setting up Person to Person Delegation 

The Delegator (person granting access to their Inbox)

    1. Log in to Gmail.
    2. Select the Gear Icon and then "Settings".
    3. Go to the Accounts Tab and select "Add Another Account" in the "Grant Access to Your Account."
    4. Enter email address of delegate and then click "Next Step".
    5. Finally, select "Send (email) invitation (the delegate name will display as Pending)*.

The Delegate

    1. Log in to Gmail.
    2. Accept the Delegate Invite send to your email (the delegate name will display as Accepted)*.
    3. Once the delegate access is accepted, the delegate can now access the account by clicking their profile image in the top right corner of the screen. The delegates delegated account will be visible/selectable in the drop down window that appears.
    4. Click on the delegated account to view the account and manage email.

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