Remote Support Tool at Pepperdine
Remote Support is a tool that Information Technology (IT) staff can use to help students, faculty, and staff with technology requests.
This remote assistance and screen-sharing service gives the community the convenience of receiving technical support from IT support staff across campus networks or across the Internet. This provides technology support that is more timely and efficient for the University.
Remote Support works with current Windows and Mac OS 10 computer operating systems, as well as with Apple iOS and Android smart devices.
Resources for IT staff
These documents are intended for the use of IT staff only.
Two Ways to Log a Technical Issue
- Call the Pepperdine Help Desk at (310) 506-4357 (HELP)
- Fill out the Technology Request Form