Device Management
Overview
Device Management (DM) is a proactive approach to ensure our University computer systems and network are safe, secure, and available for teaching, learning, research, and projects. It is an extension of the computer patching process that Information Technology has conducted for many years on Microsoft Windows systems. Today, Device Management supports the transparent and timely delivery of security patches, software updates, and system configurations for University-owned PCs and Macs.
Device Management by Platform
To meet University policy requirements, Device Management must be installed on all University-owned computers connected to our network.
Windows Device Management
Windows device management (DM Agent) should either be installed automatically when connected to our Pepperdine network domain or by IT support staff when a computer is originally deployed. If a machine is installed outside of these methods, each faculty or staff member is responsible for installing device management themselves or seeking assistance from Tech Central.
Mac Device Management
There are two key components to Mac device management (DM Agent + DM Profile). Mac device management solutions should be installed by IT support staff when a computer is originally deployed. If a machine is installed outside of these methods, each faculty or staff member is responsible for installing device management themselves or seeking assistance from Tech Central.