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Pepperdine Canvas LMS

Canvas LMS at Pepperdine University

Overview

Canvas has been selected as Pepperdine University's next learning management system (LMS). Pepperdine Canvas will foster powerful learning experiences for our students and faculty. Starting Fall 2025, Canvas will replace the Courses/Sakai system for delivering online, hybrid, and in-person academic programs.

Pepperdine Canvas
Pepperdine Canvas brings digital learning to life.


Pepperdine Canvas will be Pepperdine's new, primary LMS. It will replace Courses/Sakai and will be available for all schools across the University. The majority of academic programs will use Pepperdine Canvas starting Fall 2025.

Digital Campus
Digital Campus powered by 2U partnership.


Digital Campus is the LMS used by the College of Health Science (CHS) and select programs at the Caruso School of Law (CSOL) and Graduate School of Education and Psychology (GSEP).

Documentation and Support

Instructor Resources

Instructor at a whiteboard.

 

Top 10 Solutions for Faculty

  1. Publish your class sites so that students can see and access them.
  2. Customize Your Courses List to hide older class sites.
  3. Import a Course Template to kickstart your class design.
  4. Add or hide tools with ease through "Settings" and then "Navigation."
  5. Use Announcements to send a message to all students.
  6. Add Assignments, Discussions, and Quizzes to populate your Gradebook.
  7. Add Files and Folders to store and organize your class documents. (Tip: Keep the Files tool hidden from students! Link to your files in Pages or Modules.)
  8. Use Pages and Modules to structure and share your class content.
  9. Use SpeedGrader to simplify the assessment of student work.
  10. Explore New Analytics to assess student engagement and activity.

Faculty Training Videos

The following videos are from our initial pilot and are limited to current Pepperdine University faculty and staff (University login required). 

Student Resources

Student graduation cap.

 

Top 10 Solutions for Students

  1. Are you using the correct Canvas link — Pepperdine Canvas or Digital Campus (2U Programs)? If your program uses Digital Campus, be sure that you are accessing the correct website!
  2. Are you setting up your mobile app properly? If your program uses Pepperdine Canvas, search for "Pepperdine." If your program uses Digital Campus, search for "Digital Campus."
  3. Can't find a class site? Again, make sure you are accessing the correct website. If on the correct service, please ask your professor if the site is published, or check your "Courses" menu and select "All Courses." You will not see "unpublished" classes on your Dashboard.
  4. Video or recording not playing/available? You may need to log into the service with your official Pepperdine account to see the content. Some Zoom recordings, for example, may be limited to official Pepperdine Zoom accounts, not personal Zoom accounts. Please check with your instructor to be sure that permissions are set properly on the content. 
  5. Can your professor access your files? Be sure to check which file types your professor requires for any assigned work. Many professors expect Microsoft Word or PDFs and may not be able to view Apple Pages, for example.
  6. Zoom Pro: Have you registered your account for Pepperdine Zoom? Are you signed into the Zoom app with Pepperdine SSO?
  7. Assignments: Learn how to submit an online assignment.
  8. Discussions: Learn how to reply to a discussion.
  9. Quizzes: Learn how to take a quiz.
  10. Browsers: Use the Mozilla Firefox or Google Chrome web browser for the best experience. Occasionally, you may need to clear your browser cache or cookies.

Technical Support

Pepperdine Canvas

Access the built-in help by selecting the Help menu at the left. You will find the following options:

  • Live Chat: Launch a chat session with a live support agent 24/7 to assist you.
  • Phone: Call the Canvas support line. This phone number is specific to Pepperdine Canvas only.
  • Guides: Access Canvas LMS guides for students and instructors. Additional guides and videos are available in the Support button at the right of the screen.

Professors may also schedule an instructor consultation with Technology & Learning.

Students may also contact Tech Central (see below).

Digital Campus

Access the built-in help by selecting the Help menu in Digital Campus. You will find the following options:

  • AI Chat: Launch an automated chat session to help with common issues.
  • Phone: Call the Digital Campus support line. This resource is dedicated to Digital Campus and 2U Zoom only.
  • Knowledge Center: Access help articles about using Digital Campus.

Professors may also consult with the Pepperdine Center for Digital Learning (check with your program lead).

Students will use the support information above for Digital Campus and 2U Zoom guidance.

Frequently Asked Questions

  Who can access Pepperdine Canvas LMS?

Pepperdine Canvas is intended to support the academic mission of Pepperdine University. All current/active students, faculty, and staff are provisioned for Pepperdine Canvas access.

Who cannot access Pepperdine Canvas?

  • Applicants (students who have not been matriculated to official students)
  • Alumni (graduated students with disabled University network accounts)
  • Former employees (separated faculty and staff with disabled University network accounts)
  • Outside users (non-Pepperdine University students, faculty, and staff)

Any school that wishes to collaborate with someone who does not have a current University network account may consult with Human Resources about options to explore for engaging consultants or persons of interest.

  When will Pepperdine Canvas launch?

Starting Fall 2025, all schools and faculty using Courses/Sakai should transition to Pepperdine Canvas LMS. Learn more at the LMS Transition page.

  Is Pepperdine Canvas the same as Digital Campus?

No. These are separate services with separate support options.

  • Pepperdine Canvas is the new primary LMS for Pepperdine University. Pepperdine Canvas replaces Courses/Sakai starting Fall 2025.
  • Digital Campus is a separate service used by select schools and programs only.

Please refer to the Overview for descriptions and logins, and see Technical Support for help resources.

 

 

Tech Central

Phone: 310.506.4357 (HELP)

Hours: 24 hours a day, 7 days a week, 365 days a year

Technology Service Request Forms

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