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Zoom at Pepperdine

 

Collaboration made easier with Zoom at Pepperdine

 

Overview

In August 2019, Zoom Meetings was adopted as the preferred online conference tool for learning at Pepperdine University. All current students, faculty, and staff who sign up through Pepperdine's Zoom single sign-on (SSO) portal can enjoy this powerful web conferencing platform.

Zoom SSO Requirement

Effective November 11, 2024, Pepperdine University requires Zoom SSO Login. This means that all Zoom user accounts must authenticate using Pepperdine single sign-on (SSO) through Pepperdine CAS. Direct login through email address, Google, or other forms will no longer be allowed. This change improves security and account provisioning. Learn more about Signing in with SSO.

Pepperdine Zoom Domain

As of summer 2024, Pepperdine University has activated Zoom Associated Domain. Any attempt to log in with an unassociated account or register a new Zoom account with a Pepperdine email address will be redirected to our central Pepperdine Zoom service. Learn more about Pepperdine's Zoom Associated Domain or sign up for a Pepperdine Zoom account below:

 

Frequently Asked Questions

  Do I have to sign up to use Zoom? (Spoiler Alert: Yes!)

Yes. If you are a current Pepperdine University student, faculty, or staff member, you are eligible for a Pepperdine Zoom account. You must claim your account by signing in through Pepperdine Zoom.

  • Visit the Pepperdine Zoom web portal at zoom.pepperdine.edu.
  • Select "Sign In."
  • Authenticate with your Pepperdine NetworkID and password.
  • Done!

Learn more about registering your account at Pepperdine Zoom Training.

  How do I log into my Pepperdine Zoom account?

After you have signed up for your Pepperdine Zoom account, there are two ways to access your Pepperdine Zoom account to schedule meetings.

  1. Pepperdine Zoom Web Portal: Visit zoom.pepperdine.edu and select "Sign In."
  2. Zoom App: Choose the "SSO" option. Set "Pepperdine" as the company domain. Refer to our Zoom App Sign In steps.
  3. Need Support? Contact Tech Central at 310.506.4357.

Online Programs: GSEP Online and Caruso School of Law Online

For the online programs that use Digital Campus (2U online program), you will not use Pepperdine Zoom. Instead, you will use 2U Zoom.

  • 2U Login: Go to 2U OneLogin and select 2U Zoom after you authenticate.
  • 2U Support: For any issues or questions, contact 2U Support.
  Is training available for Zoom?

Yes, training and documentation are available:

  What do I need to use Zoom?

Zoom recommends the following computer requirements or mobile device requirements. For the best experience, we recommend:

  • Connecting to your meeting from a device with a stable internet connection.
  • Use a headset or earbuds to avoid feedback or echo during meetings; mute your mic or phone when not speaking.
  • Purchasing either an external webcam with a mic or an external microphone if your device doesn't have a working microphone. You can also dial into a Zoom meeting with a phone as well.
  • Keep your Zoom software up-to-date.
  How can instructors and students in 2U Digital Campus (formerly 2PEP) programs get Zoom support?

The fully online programs using 2U Digital Campus (formerly 2PEP) leverage a separate Zoom instance. You will need to contact 2U Support for assistance with the 2U Zoom service.

  After I graduate, can I still access Pepperdine Zoom?

The service is only licensed for current students, faculty, and staff.

  How long will my Zoom cloud recordings be available?

Pepperdine maintains a Zoom cloud recording retention period of six months (182 days).

  Can I connect apps from the Zoom App Marketplace?

No, Pepperdine is not supporting Zoom App Marketplace apps at this time. Learn more about the current state and usage of Zoom App Marketplace.

  Are there Pepperdine-themed Zoom backgrounds available?

Yes! Pepperdine's Integrated Marketing and Communications (IMC) department has provided a number of beautiful Pepperdine photographs for use as a Zoom background. You can view and download IMC's Pepperdine images and set your Zoom virtual background.

  Can I use my Pepperdine Zoom account for non-Pepperdine purposes?

No. Pepperdine University has licensed Zoom for the University business of teaching/learning, work, and research. Please refer to the "Conflict of Interest" section of the University Policy Manual, the Computer & Network Responsible Usage Policy, and the "Limitations on Use" section of Zoom's Terms of Service.

  Are there ways I can better protect my classes or meetings (aka How can I avoid "Zoombombing")?

Yes, please refer to our reference to Safeguard Your Online Classes and Meetings.

  Is Zoom replacing Google Meet?

No. While Zoom is Pepperdine's preferred web conferencing tool, Google Meet remains available for all users through Google Workplace.

 

Tech Central

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