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Pepperdine | Community

Information Technology Tools and Services

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Overview

Pepperdine University offers a wide variety of tools to enhance both work and learning. Read the descriptions below and click on the appropriate links for more information about these tools and how to use them.

Explore Service and Tool Links

Attachments

Pepperdine University's large attachment server allows you to send large, encrypted attachments. This service is also useful for sending very large files, up to 20GB per message.

Audio Visual Technologies

Audio Visual Technologies partners with students, faculty, and staff to identify University audio-visual resources that will maximize their success. For more information, review our A/V Best Practices.

Cisco Telephones at Pepperdine

Information Technology's Systems and Networking staff have begun a multi-year project to replace the University's existing telephone system with a new platform from Cisco that merges voice, video, and web conferencing. (This service is for faculty and staff only.)

Cisco Personal Communicator: Jabber

PLEASE NOTE: This technology is only available to select faculty and staff for testing. IT staff will notify you when this technology becomes available campus-wide. Jabber is a telephone system from Cisco that merges voice, video, and web conferencing. The new Cisco telephones allow users to easily communicate and collaborate with instant messaging, quick audio and video conferences, desktop sharing, and phone calls from computer to computer or computer to landline. 

Class and Email Distribution Lists

Pepperdine's Class Distribution Lists through Google Groups allow for instructors and students of a particular course to communicate via email. Each class is given a unique email distribution list that is automatically created and modified. 

Course Evaluations

Course evaluations are part of Pepperdine University's commitment to excellence in teaching and learning. The evaluations provide useful feedback, which faculty and schools use to improve the quality of instruction.

Courses LMS (Powered by Sakai)

Courses (powered by Sakai) is Pepperdine's learning management system, which includes tools such as blogs, forums, and polls to help students reflect, communicate, and provide peer-to-peer feedback. Staff can also utilize Sakai to create project sites to manage research projects or committee work.

Device Management

Device Management is a proactive computer patching service that ensures our University computer systems and network are safe, secure, and available for teaching, learning, research, and projects.

Email

Google provides a free email service for educational institutions, which is known as Google Workspace for Education. Google is currently offering schools a hosted solution for their email, calendar, and chat to provide an integrated communication and collaboration solution. 

Endpoint Protection Service

Endpoint Protection service is an antivirus service to protect all Pepperdine-owned computing devices. The service is available to Pepperdine faculty and staff.

eSign - Digital Signatures

Pepperdine's eSign will automate and streamline the document signing process for contracts and internal forms for all Pepperdine faculty and staff. What has traditionally taken days and sometimes weeks to get a document signed has now been reduced to minutes. Simply Send, Sign, and Save!

Google Workspace

Google Workspace (formerly known as G Suite or Google Apps) is a set of Google services tailored specifically for Pepperdine community members. Services include Google-powered email, calendars, document sharing, instant messaging, and mobile device services.

Kronos Timekeeping

Kronos provides electronic timecards to Pepperdine employees. This tool allows users to create, edit, and approve timecards.

Network Drives

Pepperdine offers network drive space to faculty and staff to share critical documents and projects. Files stored on this service are backed up on a daily basis and rotated off-site on a weekly basis.

Project Management Office

Project Management Office (PMO), is a team within IT that promotes project management best practices. The PMO provides performance metrics for IT's portfolio of projects. The office also recommends project management training and other project management related resources as directed by the Office of the Chief Information Officer and Associate Chief Information Officer.

Qualtrics

The University has a central license for Qualtrics, a powerful survey tool. Available for all current faculty, staff, and students, this service helps conduct research for academic purposes and University business.

Remote Access

Using Microsoft's Remote Desktop Connection (RDC) program, Pepperdine faculty and staff who use Macintosh and Windows computers can log on to Pepperdine's Remote Access Server.

Remote Support Tool at Pepperdine

Remote Support is a tool that Information Technology (IT) staff can use to help students, faculty, and staff with many technology requests. This remote assistance and screen-sharing tool gives the community the convenience of receiving technical support from IT support staff from one campus to another or across the internet.

SENF - Sensitive Number Finder/ SSN/CCN Scanner

"Sensitive number finder" or SENF is a program that is used to scan a computer for restricted information such as social security numbers (SSN) or credit card numbers (CCN). Sometimes colleagues don't realize they have restricted information, and this program assists in searching their entire computer, even old archives of documents.

TurnItIn

Turnitin.com is an online plagiarism detection service that provides a detailed assessment of the originality of any submitted work by performing a search for textual similarities to other works in academic journals, on the internet, and within its own database of submitted work.

WaveNet - University Portal

WaveNet is a secure, online portal that connects the Pepperdine University community to personal and professional information. Students use WaveNet to register for classes, check grades, make payments, access numerous library research databases, and more. Employees use WaveNet to access employment details like paychecks, benefits, and retirement account information.

Web Deposits for ID Cards

The One Card Web Deposit at Pepperdine University is an online service designed to provide students, faculty, and staff the convenience of adding money to their campus ID cards.

WebPrint with PaperCut

Print from any computer, on or off campus, to any Sharp Multi-function copy machine on any Pepperdine campus.

Zoom

Zoom is the preferred online learning and meeting tool geared toward bringing remotely located people together over the internet to teach, learn, connect, and collaborate.

 

Tech Central

Phone: 310.506.4357 (HELP)

Hours: 24 hours a day, 7 days a week, 365 days a year

Technology Service Request Forms

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